It Support Officer
Job in
Dammam, Eastern Province, Saudi Arabia
Listed on 2026-09-01
Listing for:
Napco National
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Desktop Support
Job Description & How to Apply Below
Job Description
- Provide support to business units for services that are set in Service Level Agreements (SLA).
- Format and prepare laptops and desktops.
- Repair printers scanners and photocopiers before allocating to a third party.
- Install and configure all kinds of software for current & new users
- Communicate with network Laptop/desktop and computer accessories
- Ensure the first line of network and telecom and infrastructure support (cabling, points, testing).
- Handle IT-related projects given by the support manager and handle sites.
- Help all the IT representatives of all business units. Assist customers in repairing and replacing equipment as necessary.
- Take immediate action in case of technical problems and maintain smooth operation
- Provides flexible and responsive Technical Support across the company (physically & remotely).
- Deliver and set up items to users in all Business units.
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