Desktop Support Engineer
Listed on 2026-09-29
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IT/Tech
Desktop Support, IT Support, Systems Administrator, HelpDesk/Support
Location: Spark, King Salman Energy Park, Dammam 34464, Saudi Arabia
Job Type: Full-Time
Contract Type: B2B Freelance
Visa Sponsorship: Not provided
About the RoleLocation: Spark, King Salman Energy Park, Dammam 34464, Saudi Arabia
Job Type: Full-Time
Contract Type: B2B Freelance
Work Permit: Required
Compensation: Agreed Gross Salary
Visa Sponsorship: Not provided
We are looking for a hands‑on, detail‑oriented IT Support Specialist to join our team on‑site at Spark, King Salman Energy Park in Dammam.
In this role, you will serve as the primary point of contact for day‑to‑day end‑user technology needs within our enterprise environment. If you excel at troubleshooting hardware, streamlining desktop deployments, and delivering exceptional customer‑facing IT support, we want to hear from you!
Key Responsibilities- Deskside & On‑Site Support: Provide reliable, day‑to‑day deskside and on‑site IT support to resolve end‑user hardware, software, and peripheral issues promptly.
- Hardware Break/Fix: Diagnose and repair hardware malfunctions for laptops, desktops, and associated peripherals, coordinating warranty repairs or replacements as needed.
- Imaging & Deployment: Perform system imaging, configuration, and end‑to‑end deployment of new laptops and desktops for employees.
- Lifecycle & Asset Management: Maintain accurate tracking and documentation of IT hardware and software assets throughout their lifecycle.
- User Onboarding & Offboarding: Prepare equipment, configure user accounts, set up workstations for new hires, and securely recover assets during offboarding processes.
- Peripheral Support: Troubleshoot and maintain office tech, including printers, monitors, docking stations, conference room AV equipment, and mobile devices.
- Experience: Extensive hands‑on experience in corporate IT end‑user support and deskside environments.
- Technical Proficiency: Strong working knowledge of Windows/macOS operating systems, hardware diagnostics, active directory management, and endpoint management tools.
- Soft Skills: Excellent troubleshooting mindset, strong interpersonal communication skills, and a customer‑first approach to technical problem‑solving.
- Work Authorization: Must possess a valid work permit/Iqama to work legally in Saudi Arabia.
- Sponsorship
Note:
Please note that no visa sponsorship is available for this position; candidates must already be locally based with valid working credentials.
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