Storage Backup Administrator

Dear Candidate,

Next Era is looking for technical expertise for Storage & Backup resource to be based out in Dammam.

Service: ITSS Managed Services

Position: Senior Storage & Backup Engineer

Experience: Minimum 11 Years

Support Level: L3

Function: IT Infrastructure / Data Center Operations

The Senior Storage & Backup Engineer will be responsible for the administration, support, monitoring, optimization, and operational management of enterprise storage and backup infrastructure across Client Group entities.

The role is responsible for ensuring data availability, integrity, storage performance, backup reliability, capacity management, and disaster recovery readiness across corporate and industrial environments operating under the ITSS Managed Services model.

The engineer will provide L3 technical support for enterprise SAN/NAS storage, backup systems, SAN switches, tape libraries, archiving, recovery, and disaster recovery infrastructure
.

• Administer, configure, monitor, and maintain enterprise SAN and NAS storage environments
  .
• Manage enterprise storage platforms including Huawei Ocean Stor Dorado, Huawei Ocean Protect, HPE Alletra
  , and associated storage infrastructure.
• Manage and troubleshoot Brocade SAN switches
  , zoning, Fibre Channel connectivity, and storage access.
• Perform regular storage health checks and monitor capacity, utilization, availability, and performance.
• Perform storage provisioning, allocation, expansion, and configuration activities.
• Conduct proactive capacity planning and performance optimization
  .
• Troubleshoot storage performance and connectivity issues.
• Coordinate with OEM/vendor support teams for complex hardware and software issues.

• Administer and support enterprise backup infrastructure using Veeam
  .
• Configure, monitor, troubleshoot, and validate scheduled backup jobs.
• Monitor backup success/failure and resolve backup-related issues.
• Manage backup policies, job schedules, retention, and recovery requirements.
• Perform and support data restoration and recovery activities.
• Support enterprise backup appliances and repositories.
• Maintain backup and recovery documentation and operational records.

• Administer and support HPE Store Ever MSL
  3040 Tape Libraries
  .
• Manage tape backup, retention, rotation, and archiving requirements.
• Coordinate offsite tape movement, handling, sending, receiving, and recycling.
• Monitor tape library health, utilization, and operational status.
• Ensure tape management practices comply with organizational retention and recovery requirements.

• Administer and support Brocade SAN Switch infrastructure
  .
• Perform SAN zoning and configuration activities.
• Monitor Fibre Channel connectivity and SAN performance.
• Troubleshoot host-to-storage connectivity issues.
• Support SAN switch configuration changes and expansion activities.
• Maintain SAN infrastructure documentation and configuration records.

• Provide L3 technical support for storage, SAN, backup, and recovery-related incidents.
• Troubleshoot complex infrastructure issues across storage arrays, SAN switches, NAS, backup platforms, and tape libraries.
• Perform Root Cause Analysis (RCA) for recurring and major infrastructure incidents.
• Identify permanent corrective and preventive actions.
• Coordinate with vendors/OEM support teams for critical issues when required.
• Ensure incidents and service requests are resolved within agreed SLA requirements.

• Support Disaster Recovery, DRaaS, and IaaS solutions provided by Client Holding.
• Ensure storage and backup infrastructure is ready to meet disaster recovery and business continuity requirements.
• Participate in DR testing and recovery validation activities.
• Validate availability and recoverability of critical backup data.
  
  Support recovery activities during planned DR exercises or actual disaster situations.
• Ensure compliance with ITSS continuity and recovery standards.

• Ensure storage and backup operations comply with ITSS governance, cybersecurity, audit, and operational requirements
  .
• Follow established security policies and infrastructure controls.
• Maintain accurate documentation covering architecture, configuration, operational procedures, and infrastructure changes.
• Support internal/external audit activities by providing required storage,…