Commercial Officer
Listed on 2026-09-10
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Supply Chain/Logistics
Office Administrator/ Coordinator, Logistics Coordination
Responsibilities:
1. Prepare and process delivery notes, sales invoices, credit notes, and debit notes in the ERP system in accordance with confirmed dispatches.
2. Verify delivery details, pricing, and order accuracy before generating commercial documentation.
3. Coordinate with dispatch, sales, and logistics teams to ensure timely documentation of shipments and deliveries.
4. Maintain proper records of all commercial transactions in both digital and physical formats for internal audit readiness.
5. Ensure all commercial documents comply with VAT regulations, SOCPA standards, and WARAQ’s internal policies.
6. Follow up on Proof of Delivery (POD) collection and confirm receipt with customers for invoicing and payment processing.
7. Coordinate with Finance to ensure alignment between invoicing and payment terms, including the release of credit notes.
8. Support export documentation including commercial invoices, packing lists, COO, SASO, and other shipping formalities.
9. Assist in resolving discrepancies in invoices, product quantities, transport charges, or delivery notes by coordinating with relevant departments.
10. Monitor and report on open delivery notes, pending invoices, and aged documentation requiring closure.
11. Track and update customer master data, payment terms, and documentation preferences in the ERP system.
12. Prepare periodic documentation performance reports, including billing KPIs, delivery vs invoice timelines, and documentation cycle time.
13. Liaise with external agents, transport companies, and customers to finalize shipment and billing requirements.
14. Assist in year-end closing by ensuring documentation completeness, proper filing, and reconciliation support to Finance.
15. Support process improvement initiatives by recommending enhancements to the documentation workflow and ERP usage.
Minimum Qualification:Diploma in Business Administration, Supply Chain, or related field Training
Skills:ERP knowledge (SAP preferred), document control practices, and commercial process understanding
Proficiency in Microsoft Office, especially Excel and Outlook
Strong attention to detail, coordination, and organizational skills
English required Minimum
Experience:03-05 Years.
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