Customs Clearance Agent

# Experienced Hire## Customs Clearance Agent Apply:
SAU-Eastern Province-Dammam:
Full time:
Posted Today:
End Date:
November 11, 2026 (6 days left to apply):
JR103612
** Who We Are
** At JINGDONG Logistics (JD Logistics), part of , we are a leading technology-driven supply chain and logistics solutions provider under  Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
** Our Global Reach
** JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, Joy Logistics and Joy Express, as we continue scaling ’s international logistics footprint.

Learn more about who we are and what we do:
** What We Offer
** Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
** About The Team
** You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.##

Key Responsibilities
* Manage customs operations and clearance processes for KSA import and export shipments, ensuring timely, accurate, and compliant declaration and release.
* Handle daily operations on customs platforms such as
** Fasah and Bayan**, including declaration submission, shipment status tracking, duty/tax calculation, and release management.
* Review customs documents and information, including commercial invoices, packing lists, HS codes, declared value, and country of origin, to ensure accuracy and completeness.
* Coordinate and follow up on relevant regulatory approvals through
** SABER, SFDA, CITC, GACA**, and other government platforms as required.
* Handle customs clearance issues, including customs inspections, missing documents, declaration discrepancies, shipment holds, and other exceptions, ensuring timely resolution and closure.
* Collaborate with
** Sales, Operations, Warehouse, Transportation, Finance, customers, and other stakeholders
** to resolve customs-related issues and support business operations.
* Monitor updates to KSA customs regulations and relevant government requirements, identify potential compliance risks, and ensure appropriate actions are taken.
* Track customs operational data and key performance indicators, and participate in process improvement initiatives to enhance clearance efficiency. Perform other customs operations-related duties assigned by management.## ## Qualifications
* Diploma or Bachelor's degree in
** Logistics, International Trade, Supply Chain, Customs, Business Administration**, or a related field. At least
** 2 years of relevant experience
** in KSA customs, customs clearance, freight forwarding, express delivery, logistics, or 3PL operations.
* Solid knowledge of KSA customs…