RCC Specialist

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group.

DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who ever said ‘‘the sky is the limit’’ never spoken to you! Because for you it’s the beginning DHL Global Forwarding has an opening for RCC Specialist in Dammam, Saudi Arabia.

Join us in connecting people and improving lives!

• Collect, negotiate and validate transporter rates for domestic KSA and cross-border Road Freight lanes.
• Maintain rate cards, lane matrices, equipment-based costs, fuel mechanisms, border charges and accessorial schedules.
• Check rate validity, capacity assumptions, service scope, payment terms and exclusions before using supplier offers.
• Coordinate with Transport Procurement and Operations to obtain competitive rates and alternative supplier options.

• Update pricing tools and supplier-rate databases promptly following negotiated or market-driven cost changes.
• Support supplier benchmarking by lane, equipment type, service level and expected volume.

• Review RFQ and quotation requests for completeness, including origin, destination, shipment profile, volume, frequency, equipment and service requirements.
• Prepare accurate cost sheets and customer quotation inputs using validated supplier costs and approved pricing rules.
• Calculate fuel, tolls, permits, border-related costs, waiting time, customs-related charges and other applicable accessorial.
• Coordinate operational feasibility and supplier capacity with Operations and Procurement before finalizing costs.
• Meet agreed turnaround times for tenders, RFQs and spot quotations, escalating missing inputs or exceptional risks early.
• Maintain quotation versions, supplier offers, assumptions, approvals and final submission records.

• Apply approved costing methodology, margin guidance, delegation of authority and escalation thresholds.
• Ensure quotations clearly state validity, service scope, inclusions, exclusions and operating assumptions.
• Flag low-margin, high-risk, non-standard or strategically significant pricing for management approval.
• Compare quoted costs with actual transport costs and investigate recurring variances or margin leakage.
• Follow document-control and audit requirements for supplier costs and customer quotations.

• Use and maintain automated costing tools, Excel models, quotation templates and rate databases.
• Perform data checks to ensure rates, formulas, currencies, units and business rules are accurate.
• Track RFQ volume, turnaround time, win/loss status, margin, cost variance and price gaps.
• Prepare regular pricing reports and provide data for supplier negotiations, budgeting and forecasting.
• Recommend process and automation improvements that reduce manual work, errors and response time.

• Provide responsive pricing support to KSA Sales and Key Account Management teams.
• Work with domestic and international trucking operations to validate routes, capacity, transit time and border requirements.
• Support Procurement with lane priorities, shipment forecasts, supplier feedback and cost comparisons.
• Coordinate with Gulf and regional pricing colleagues on…