System & Operations Senior Manager
Job in
Dammam, Eastern Province, Saudi Arabia
Listing for:
Dammam Airports | مطارات الدمام
Full Time
position
Listed on 2026-01-01
Job specializations:
-
Management
Operations Manager, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 150000 - 200000 SAR Yearly
SAR
150000.00
200000.00
YEAR
Job Description & How to Apply Below
Position: System & Operations Performance Senior Manager
Job purpose
Lead and optimize system and operational performance by implementing strategic improvements, ensuring compliance with industry standards, and enhancing efficiency through effective resource management and stakeholder collaboration. This role requires a strong focus on continuous improvement, data-driven decision-making, and cross-functional coordination to achieve high performance and operational excellence.
Strategic LeadershipDevelop and implement strategic improvements that align with the airport's vision, mission, and strategic goals.Lead and optimize system and operational performance by ensuring effective resource management and stakeholder collaboration.Establish and monitor key performance indicators (KPIs) to measure the effectiveness of operational performance and drive continuous improvement.Operational Excellence
Lead the analysis of system and operational performance metrics, utilizing data analytics tools to identify areas for improvement and develop comprehensive strategies to enhance overall efficiency and effectiveness across the organization.Guide the development and execution of performance improvement plans, ensuring these plans are aligned with organizational goals and objectives, and monitoring their progress to ensure successful outcomes.Manage daily operations by overseeing team activities, resolving issues, and ensuring adherence to policies, maintaining smooth and efficient departmental functioning.Lead process improvements by analyzing current practices, identifying inefficiencies, and guiding the application of best practices, resulting in increased productivity and reduced costs.Manage the implementation of new systems and technologies designed to improve operational performance, coordinating closely with relevant departments and stakeholders to ensure smooth transitions and effective integration.Ensure compliance with operational standards and guidelines by conducting regular and thorough audits and reviews of system and operational processes, implementing corrective actions where necessary to maintain high standards.Financial Management
Control unit’s budgets by monitoring expenditures, identifying cost-saving opportunities, and making necessary adjustments, ensuring financial accountability and resource optimization.Stakeholder Management
Coordinate with other departments to ensure the seamless integration of new systems and operational processes, addressing any issues promptly to minimize disruption and ensure consistency in operations.Engage with external partners and vendors to negotiate contracts, secure services, and ensure the delivery of high-quality resources.Team Leadership and Development
Track and evaluate team performance by setting clear goals, conducting regular reviews, and providing constructive feedback, driving continuous improvement and achieving high performance.Oversee the training and development programs for staff in system and operational procedures, ensuring all team members are proficient and adhere to best practices, thereby enhancing overall operational competency.Foster a positive and inclusive work environment by promoting teamwork, open communication, and professional growth opportunities.Risk and Compliance Management
Develop and implement risk management strategies to identify, assess, and mitigate operational risks, ensuring business continuity and compliance with regulations.Maintain up-to-date knowledge of industry standards and regulatory requirements, ensuring the organization’s operations are fully compliant.Innovation and
Continuous ImprovementLead initiatives to innovate and improve existing operational processes, leveraging technology and industry best practices to drive efficiency.Stay abreast of industry trends and advancements, incorporating relevant innovations into the organization’s operations to maintain a competitive edge.Effective Communication and Leadership
Communicate effectively with internal and external stakeholders, ensuring clear understanding and alignment of objectives and expectations.Demonstrate strong problem-solving and decision-making skills, effectively addressing challenges and seizing opportunities to enhance operational performance.Exhibit leadership qualities that inspire trust, confidence, and respect among team members and peers
Minimum
Job Requirements - Bachelor’s degree:
Aviation Management, Business Administration, Engineering or a related field - Minimum 8 years of total experience in aviation operations, system performance management, or a related field, with a minimum years of experience in management and leadership roles.
- Preferred:
Certified Aviation Manager (CAM) - Additional certifications in Project Management (PMP), Six Sigma, or Lean Management are advantageous
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Position Requirements
10+ Years
work experience
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