Process Improvement Coordinator

ACQUIRED COMPETENCIES BASED ON

JOB ROLE:

• 1
  - Use own understanding of NFP business environment and objectives, and interpret and apply internal policies and procedures
• 2-Communicate and deliver information in a business context both verbally and in writing in a clear, concise, and comprehensive manner
• 3-Monitor, collect and interpret a range of raw data from various sources, evaluate/analyze results and create reports to assist decision-making process in various aspects of work at NFP
• 4-Know and use National and Foreign languages both spoken and written
• 5-Organize and plan work/project activities to efficiently accomplish tasks and meet short & long term objectives
• 6-Understand and effectively use standard equipment and office automation systems and software
• 7-Gathers and analyzes data and effectively respond to new, complex or problematic situations; creates solutions that drive value for NFP and its customers, incorporating innovative approaches where relevant
• 8
  - * Serves lead auditor to tutor, assist and evaluate Internal auditors
  
  * Conduct auditing and assessments for processes related activities in Napco Flexible Packaging Business Units and Shared Units to identify gaps and weaknesses
  
  * Assist the stakeholders to identify the Root Cause and set the action plan for the gaps.
  
  * Lead auditor certification in one or many Standards is a plus
• 9
  - * Know about NPS and CSAT concepts.
  
  * Assist business unit to analyze customer survey and set action plans.
• 10-Know and implement Lean Manufacturing Principles:
  Just In Time (JIT), Six Sigma, Ishikawa, 5S, SMED, PDCA and other related tools.
• 11
  - * Know management system related to occupational health and safety and to implement it.
  
  * Understand and interpret legal requirements, regulations and internal procedures, to protect humans, property and prevent Market losses.
• 12
  - * Create and Update Indicators for measurement in line with organization objectives.
  
  * Assist stakeholder to analyze the measurement results.
• 13-Initiate, plan, execute, monitor /control, and close projects using the adequate resources, tools and techniques to meet deadlines, budget and quality.
• 14
  - Assist organization in executing the strategies set forth by the leadership.
• 15
  - * Assist the food safety team leader to ensure that the food safety management system is established, implemented, maintained & updated.
  * Organize Food Safety Meetings and follow-up the execution of the action plan
  Update the HACCP plan, in coordination with the concerned parties, upon any change that occur.
  Conduct Floor rounds / SWAB test on employees and FG’s to ensure that the compliance with the Hygiene policy and the BRC requirements
  Trained on the latest BRC issue.
• 16
  - * Generate technical reports (PID reports, reports requested by leadership).
  
  * Generate and analyze quality figures.
• 17
  - * Know Process Improvement Tools (Flowchart, Value Stream Mapping, Cause and Effect Analysis, etc.)
  
  * Propose and implement strategies to address complex systems changes
• 18
  - * Diagnose improvement opportunities and develop solutions using principles of process excellence and related tools
  
  * Align processes, resources-planning and department goals with overall strategy
• 19
  - * Efficiently interpret the requirements of any particular Standard and formulate the implementation methods to ensure compliance.