Technical Coordinator - Quality & Process Excellence

Job Description ACQUIRED COMPETENCIES BASED ON

JOB ROLE:

Job Description ACQUIRED COMPETENCIES BASED ON

JOB ROLE:

Core Functional

• Business Acumen:
  Use own understanding of NFP business environment and objectives with the ability to interpret and apply internal policies and procedures
  - Intermediate Level.
• Communication:
  Communicate and deliver information in a business context both verbally and in writing in a clear, concise, and comprehensive manner
  - Intermediate Level.
• Data Analysis & Reporting:
  Monitor, collect and interpret a range of raw data from various sources, evaluate/analyze results and create reports to assist decision-making process in various aspects of work at NFP
  - Intermediate Level.
• Language:
  Knowledge and use of National and Foreign languages both spoken and written
  - Intermediate Level.
• Planning & Organizing:
  Organize and plan work/project activities to efficiently accomplish tasks and meet short & long term objectives
  - Intermediate Level.
• Technological Ability:
  Understand and effectively use standard equipment and office automation systems and software
  - Intermediate Level.

• Key Performance Indicators:
  Identify and set Key Performance Indicators for measuring & controlling the process of Quality Control to ensure production of products with highest level of quality to meet the highest level of our customer satisfaction
  - Basic Level.
• Machine Operation:
  Operate all steps and activities for a required production machine according to Standard Operating Procedures (SOP) or other instructions if applicable
  - Basic Level.
• Occupational Health and Safety:
  Apply local, regional, and international occupational health & safety policies, regulations, and the standards and procedures set forth by NAPCO. Understand and interpret legal requirements, regulations, and internal procedures, to protect humans, property and prevent Market losses
  - Basic Level.
• Process and Machine Testing:
  Test, inspect or benchmark predefined machine and process parameters in different QC labs, using simple to complex lab equipment, against performance and standard limits and according to engineering/procedural standards in order to uncover and address deviations from required specifications & standard limits and use the data to drive engineering and manufacturing process improvements to meet these specifications/standards
  - Expert Level.
• Product and Process Development:
  Create new and enhance existing products and/or processes, performance, and/or cost, as well as to conduct product and/or process trials, verifications, and validations, in order to safeguard product and/or process safety and performance in alignment with standards and regulations. Set testing criteria and non-conformity limits for the Quality Control process in line with customer requirements and product performance criteria
  - Advanced Level.
• Product Non
  - Conformity:
  Conduct or guide Root Cause Analyses (RCAs) on quality incidents or non-conforming products and suggest preventive and/or corrective actions
  - Expert Level.
• Quality Control:
  Inspect and test tools, spare parts, raw materials, work in progress, and finished products, using simple to complex lab equipment, against performance and standard limits and according to engineering/procedural standards in order to uncover and address deviations
  - Advanced Level.