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Sales Support Coordinator

Job in Dammam, Eastern Province, Saudi Arabia
Listing for: Jobtailor
Full Time position
Listed on 2026-09-18
Job specializations:
  • Sales
    CRM Systems & Management, Customer Success Management, Client Relationship Management, Account Manager
  • Customer Service/HelpDesk
    CRM Systems & Management, Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 120000 - 180000 SAR Yearly SAR 120000.00 180000.00 YEAR
Job Description & How to Apply Below
  • Support the Sales Executives with relevant sales tasks, including follow-up on ongoing and new business with customers
  • Prepare and send rate quotations to customers
  • Monitor quotation and customer performance, including tenders, and follow up with customers where required
  • Manage disputes and exceptions
  • Give clear handover information to Customer Service
  • Assist Customer Service with problem solving related to customer issues where required
  • Validate and input new customer data into Salesforce and FIS
  • Update the CRM with customer calls, rate offers, and customer follow-ups
Requirements
  • University degree or equivalent
  • Good command of written and spoken English
  • Working knowledge of MS Office
  • Able to work well with others and follow guidelines
  • Positive attitude
  • FIS knowledge
  • Receptive and able to grasp new ideas and drive for personal development
  • At least 2-3 years of experience in shipping and sales
  • Saudi nationality
Core Competencies

Demonstrates strong capabilities in sales support, customer relationship management, and data validation within Salesforce and FIS. Possesses effective communication skills in English and a proactive approach to problem-solving in a shipping and sales environment.

Highest-signal resume keywords
  • Sales Support
  • Customer Relationship Management
  • Salesforce Knowledge
  • FIS Knowledge
  • Shipping Experience
Hard Skills
  • Rate Quotation Preparation
  • Customer Data Validation
  • CRM Updating
  • Tender Monitoring
  • Dispute Management
Soft Skills
  • Positive Attitude
  • Team Collaboration
  • Problem Solving
  • Adaptability
Industry Keywords
  • Shipping
  • Sales
  • Customer Performance Monitoring
Tools & Technologies
  • Salesforce
  • FIS
  • MS Office
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