Towing & Push Back Trainer

Job Summary

A Towing & Pushback Trainer (often in an airport ground handling or aviation operations environment) is responsible for training and assessing staff who perform aircraft towing, pushback, and related airside operations. The role requires a combination of technical aviation knowledge, operational experience, training capability, and safety awareness.

• Perform all towing training sessions to new and existing staff who are responsible for towing aircraft.
• Drive and operate ground support equipment to include tow tractors, tow bars, all related pushing equipment.
• Perform push-back training sessions in safe and secure manner according to airline customer specifications.
• Marshall aircraft during arrival and departure if necessary.
• Inspect ramp areas adjacent to gate and aircraft for debris and remove/dispose of when found.
• Report all equipment malfunctions to the appropriate supervisor/manager.
• Comply with all federal, state, municipal, airport authority and carrier security requirements.
• Participate in the development of a safe and healthy workplace.
• To report any occurrence immediately.
• Take reasonable care to ensure their own safety and health and that of others.

• Train-the-Trainer certification.
• Valid towing qualification as a towing certified trainer.
• Valid driver’s license.
• Good communication skills in English (Arabic in addition is an advantage).
• Must be able to work in inclement weather.
• Flexible to work on various shifts (days, evening, nights, weekends, and holidays).
• Excellent health & safety awareness.
• Lift heavy objects that could reach 70 pounds (32 kilograms).

• Extensive knowledge of aircraft towing and pushback procedures.
• Understanding of different aircraft types and towing limitations.
• Familiarity with tow tractors, towbars, towbarless equipment, and ground support equipment (GSE).
• Knowledge of aircraft movement areas, taxiways, aprons, and stand operations.
• Ability to conduct pre-operational equipment inspections.
• Understanding of aircraft communication procedures during pushback operations.
• Knowledge of emergency response procedures during towing and pushback activities.

• Strong understanding of airside safety regulations.
• Knowledge of airport operating procedures and standards.
• Familiarity with regulations from organizations such as the International Civil Aviation Organization (ICAO), International Air Transport Association (IATA), and local aviation authorities.
• Ability to identify operational hazards and implement risk controls.
• Understanding of Safety Management Systems (SMS).
• Knowledge of human factors and error prevention techniques.

• Ability to develop and deliver classroom and practical training.
• Competence in preparing training materials and lesson plans.
• Strong presentation and facilitation skills.
• Ability to assess trainee competency through practical evaluations.
• Coaching and mentoring abilities.
• Experience conducting refresher and recurrent training programs.

• Clear verbal communication, especially in safety-critical environments.
• Ability to explain complex operational procedures simply.
• Report writing and documentation skills.
• Ability to provide constructive feedback to trainees.
• Good interpersonal skills for working with multicultural teams.

• Supervisory experience in ground operations.
• Ability to enforce safety standards and operational compliance.
• Decision-making under operational pressure.
• Conflict resolution and team management skills.
• Planning and organizing training schedules.

• Maintaining training records and competency assessments.
• Conducting audits and compliance checks.
• Familiarity with Standard Operating Procedures (SOPs).
• Ability to investigate incidents and recommend corrective actions.

• 3–5 years of experience in aircraft towing, pushback, ramp operations, or ground handling.
• Certified aircraft towing/pushback operator qualifications.
• Experience training or assessing operational staff.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.