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Senior Cargo Operations Agent

Job in Dammam, Eastern Province, Saudi Arabia
Listing for: Qatar Airways
Full Time position
Listed on 2026-06-30
Job specializations:
  • Transportation
    Airport Staff & Aviation Operations, Freight, Transportation & Logistics
Salary/Wage Range or Industry Benchmark: 168728 - 243719 SAR Yearly SAR 168728.00 243719.00 YEAR
Job Description & How to Apply Below

General Information

# 234065

Location:

Kingdom Of Saudi Arabia-Dammam
Job family:
Cargo & Airport Operations
Closing Date:

Role Overview

Senior Cargo Operations Agent

Responsibilities
  • Support the immediate supervisor in developing operational plan and to provide quality customer service and surpass revenue targets.
  • Liaise with Local Ground Handling Agents and with Head office Cargo Department to ensure/enhance a high quality service provided by QR for both import and export.
  • Oversee the GHA routines to pursue smooth running of operational activities.
  • Support import customers for clearance of their cargo.
  • Liaise with HQ DOH and/or origin stations for necessary support.
  • Plan flights with maximum utilization of flight capacity, control and operation export & import. Maintain close coordination between QR Space control and customers by ensuring their shipments are transferred, delivered on time, priority given to shipments and for maximum utilization of space on aircraft.
  • Coordinate with customers/Cargo Claims representatives at Head Office, handling discrepancies at stations and all administrative issues related to stations.
  • Disseminate all cargo related information to update customers regarding customs, governmental and health authorities rules and to HO to comply with regulations and avoid penalties, destruction, etc.
  • Ensure notifications are sent officially on cargo arrival information to freight forwarders/agents/direct customers to prevent cargo staying under airlines custody for long period, avoid damages and procure space availability at the warehouse.
Qualifications
  • Relevant vocational, tertiary or trade qualification with minimum 3 years of relevant experience.
  • Understanding of cargo operations/acceptance, office (admin), warehouse, ramp, cargo procedures for export and import.
  • Knowledge in cargo sales will be an added advantage.
  • Command of English language.
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Position Requirements
10+ Years work experience
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