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Fulfillment Lead.E - Commerce - Fulfillment Operations - East 1

Job in Dammam, Eastern Province, Saudi Arabia
Listing for: Panda Retail Company – Savola Group
Full Time position
Listed on 2026-08-19
Job specializations:
  • Transportation
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 90000 SAR Yearly SAR 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Job Description Job Purpose

To lead last-mile fleet execution by coordinating vehicle availability, driver readiness, and daily operational activities, ensuring reliable, safe, and on-time fulfillment in alignment with Panda Retail Company's e-commerce service standards.

key Accountability
  • Lead daily fleet execution activities including vehicle readiness and driver allocation to ensure uninterrupted last-mile operations.
  • Coordinate vehicle deployment and trip schedules with dispatch and fulfillment teams to support on-time order delivery.
  • Monitor fleet availability, utilization, and downtime to identify constraints and initiate timely corrective actions.
  • Coordinate breakdown response and maintenance follow-up with workshops and service providers to minimize service disruption.
  • Track driver attendance, compliance, and readiness to ensure adequate coverage during peak and off-peak periods.
  • Verify accuracy of fleet operational data including trips, incidents, and utilization logs to ensure reliable reporting.
  • Communicate operational updates, constraints, and resolutions to the Last Mile Assistant Manager to support alignment and escalation.
  • Support implementation of safety procedures, driving standards, and operational guidelines to reduce incidents and risks.

Prepare daily fleet execution summaries and exception reports to support performance monitoring and continuous improvement.

Skills Description
  • Operational Execution & Problem Solving
    - Manages daily fleet activities efficiently and resolves disruptions (breakdowns, coverage gaps) quickly under time pressure.
  • Coordination & Communication
    - Aligns effectively with dispatch, fulfillment, drivers, and workshops, and reports clearly to the Last Mile Assistant Manager.
  • Attention to Detail & Data Accuracy
    - Ensures reliable fleet records (trips, incidents, utilization) for accurate reporting and decision-making.
  • Safety & Compliance Awareness
    - Applies driving standards, safety procedures, and operational guidelines to reduce incidents and risks.
  • Team Leadership & Driver Supervision
    - Leads and organizes drivers, ensuring readiness and adequate coverage during peak and off-peak periods
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