Inventory Controller – PL Warehouse

The Inventory Controller will act as the company s on-site representative for all inventory-related activities and will be responsible for ensuring that physical stock ERP stock and 3PL system stock are fully aligned The role will closely monitor inbound receiving put-away storage picking dispatch returns damaged goods stock transfers cycle counts and inventory reconciliation The successful candidate must independently verify 3PL activities and immediately report any discrepancies damages shortages or process deviations to management Monitor and control all inventory stored at the 3PL warehouse Ensure physical stock matches ERP stock3PL WMS stock

System stock reports Perform daily inventory reconciliation Identify stock discrepancies immediately Investigate shortages excess stock and incorrect stock postings Maintain accurate stock records by SKU batch serial number and location where applicable Monitor stock ageing and slow-moving inventory Ensure inventory is stored in the correct warehouse bin location Verify stock status such as Saleable stock

Damaged stock

Returned stock

Service stock

Spare parts

Quarantine stock

Non-saleable stock strong

Be present for major inbound receipts Verify quantities received against Purchase Order Packing List Delivery NoteASNERP records Check SKU model barcode and quantity accuracy Verify carton condition upon receipt Record shortages damages and overages Ensure damaged goods are separately identified Verify GRN accuracy before system posting Ensure all inbound stock is properly labelled Confirm correct put-away location after receiving Escalate discrepancies immediately to management

Monitor order picking and dispatch accuracy Verify SKU quantity and serial number before dispatch where required Ensure correct products are picked against Sales Orders Monitor packing quality Check dispatch documents Ensure orders are dispatched within agreed SLA Monitor delayed or pending orders Investigate picking errors and wrong shipments Review cancelled orders and failed deliveries Ensure returned orders are correctly received back into stock

Conduct daily and weekly cycle counts Perform scheduled monthly inventory counts Participate in full physical stock counts Compare physical stock against ERP and 3PL WMS Prepare stock discrepancy reports Investigate root cause of variances Coordinate inventory adjustments only after management approval Ensure stock count reports are signed and documented

The Inventory Controller will monitor the 3PL provider s performance against agreed SLA This includes Receiving accuracy

Put-away accuracy

Picking accuracy

Inventory accuracy

Dispatch accuracy

Order processing time Damage rate Stock loss rate Return processing time Warehouse housekeeping

Product handling standards Escalate recurring operational issues Track corrective actions agreed with the 3PL Maintain evidence for 3PL claims where applicable

Compare ERP stock against 3PL WMS stock daily Investigate system discrepancies Coordinate corrections with ERP 3PL and Finance teams Ensure inventory transactions are posted correctly Verify GRNStock transfer

Dispatch Return Adjustment Damage  posting Ensure no unauthorized inventory adjustments are made Maintain inventory reconciliation records

Inspect damaged and returned stock Categorize returns as Saleable Repairable Damaged Defective Scrap  Maintain damaged stock register Maintain return stock register Ensure returned products are not returned to saleable stock without approval Coordinate with Customer Care and Service teams Support warranty claim…