General Manager

At HRI Hospitality, we offer a unique perspective on hotel ownership and management.

We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.

We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!
** Pay Range:**$-$#

JOB DESCRIPTION
** Job Title**:
General Manager
** Department:
** Executive Office
** Supervision Exercised:
** Hotel Department Heads
** Supervision Received:
** VP of Operations
** JOB SUMMARY
** The General Manager is responsible for providing strategic leadership and operational direction for the hotel. This position ensures the achievement of financial goals, guest satisfaction, team engagement, and brand standards while maintaining a positive and results-driven culture. The General Manager oversees all aspects of hotel operations, including sales, revenue management, front office, housekeeping, maintenance, and food & beverage, to deliver exceptional guest experiences and drive profitability.
** MINIMUM REQUIREMENTS
**** Education
* ** Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
* High school diploma or equivalent with extensive hospitality management experience considered.
** Experience
* ** Minimum of 5 years of progressive hotel management experience, including at least 2 years as a General Manager or Assistant General Manager.
* Proven success in hotel operations, sales, financial performance, and team leadership.
* Experience with branded hotel systems and compliance standards preferred.
** Skills and Knowledge
** The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
* Strong leadership, organizational, and interpersonal skills.
* Excellent financial management, forecasting, and analytical abilities.
* Proven ability to drive sales initiatives and maintain key client relationships.
* Strong communication and presentation skills, both verbal and written.
* Proficient in hotel PMS, Microsoft Office Suite, and revenue management tools.
* Demonstrated ability to foster teamwork and uphold service and brand standards.## JOB DUTIES## Leadership & Operations##
· Comply at all times with company, brand, and property standards to ensure safe and efficient hotel operations.##
· Provide strategic leadership and direction for all departments, ensuring operational excellence and alignment with company goals.##
· Conduct daily property tours of operational departments, addressing issues proactively through department heads.##
· Conduct weekly staff meetings, including training sessions and reviews of sales, operations, and guest satisfaction initiatives.##
· Participate in Manager-on-Duty (MOD) coverage as scheduled.##
· Ensure all departments adhere to established productivity levels and checkbook accounting procedures.##
· Conduct regular inspections of guest rooms and public spaces with the Housekeeping Manager and Chief Engineer to ensure quality and maintenance standards.##
· Maintain procedures for handling the hotel safe and conduct monthly safe audits.##
· Stay visible and engaged in guest areas during peak times, greeting guests and offering assistance.## Financial Management##
· Meet all financial review deadlines and corporate reporting requirements.##
· Conduct monthly financial reviews with department managers and supervisors.##
· Oversee and assist in the preparation of annual budgets, forecasts, and strategic planning sessions.##
· Forecast monthly financial performance by estimating revenues and expenses; review variances and adjust as needed.##
· Ensure accurate and timely submission of all financial documentation to the corporate office in compliance with accounting calendars.##
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