Turndown Attendant; Part-Time - Waldorf Astoria Monarch Beach Resort and Club

Job Description - Turndown Attendant (Part Time) - Waldorf Astoria Monarch Beach Resort and Club (HOT0BY16)

Job Description

Job Number: HOT0BY16

Work Location: Waldorf Astoria Monarch Beach Resort & Club, 1 Monarch Beach Resort North, Dana Point 92629

The award-winning AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Turndown Attendant to join the Housekeeping team.

Located in Dana Point adjacent to Laguna Beach, the resort features over 400 guest rooms and 115,000 square feet of indoor and outdoor meeting space with 8 food and beverage outlets including 4 restaurants, a beach club, lounge, marketplace, and IRD.

• Classification: Part-Time
• Shift: PM (5:00pm - 10:00pm) including weekends and holidays
• Pay Range: The hourly rate is $21.00 per hour and is based on applicable and specialized experience and location.

Responsibilities

• Provide turndown service, which includes partially removing and storing bedcover, fulfilling specified guest preferences (e.g., filling ice bucket), and replenishing amenities, linens and supplies
• Clean and stock guest rooms as assigned, including cleaning bathtub, toilet, sink, walls, mirrors, tiles, counters and floor surfaces
• Dust furniture, pictures, drawers, window ledges and shelves
• Replenish amenities, linens and supplies in guest rooms
• Vacuum and empty trash
• Dispose of trash and recyclables in accordance with the hotel's green guidelines
• Perform Room Attendant and other Housekeeping services as requested
• Respond to special guest requests in a timely, friendly and efficient manner

What are we looking for?

We look for demonstration of Hilton's Values:
Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now, along with key attributes of Quality, Productivity, and Customer Focus.

• Hospitality — delivering exceptional guest experiences
• Integrity — doing the right thing, all the time
• Leadership — leaders in our industry and communities
• Teamwork — team players in everything we do
• Ownership — owning actions and decisions
• Now — operating with a sense of urgency and discipline

What will it be like to work for Hilton?

Hilton is a leading global hospitality company spanning the lodging sector, offering a range of brands and experiences. Our vision is to fill the earth with the light and warmth of hospitality, uniting us as a team to create remarkable experiences every day. Our Team Members are at the heart of it all.

The Benefits — Hilton supports the mental and physical wellbeing of all Team Members to thrive personally and professionally in a diverse and inclusive environment, with programs and benefits such as:

• Access to pay when you need it through Daily Pay
• Medical Insurance Coverage for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education with Guild
  
  Education:
  
  access to educational credentials including college degrees and professional certifications
• 401K plan and company match
• Hilton Shares (ESPP) at a discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary by property terms and collective bargaining agreements.