Retail Sales Associate; Part-Time - Waldorf Astoria Monarch and Resort Club

Job Description - Retail Sales Associate (Part-Time) - Waldorf Astoria Monarch Beach and Resort Club

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Waldorf Astoria Monarch Beach Resort & Club 1 Monarch Beach Resort North Dana Point 92629

The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Retail Sales Associate to join the Team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

Classification: Part-Time

Shift: Various (2-3 days/week) – must be available to weekdays, weekends, and holidays.

Pay Rate: The pay rate for this role is $18.50 with retail incentive bonus and is based on applicable and specialized experience and location.

As a Retail Associate, you would be responsible for assisting guests and selling merchandise in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet and acknowledge guests upon arrival in the shop
• Demonstrate knowledge of merchandise, styling and pricing
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
• Wrap merchandise and pack orders for shipping
• Assist in conducting inventory and ensure adequate merchandise supply levels
• Respond to guest inquiries and requests in a timely, friendly and efficient manner

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

• Quality
• Productivity
• Customer Focus

• Access to pay when you need it through Daily Pay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt
  - Free Education:
  
  Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares:
  Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment.