Patient Service Representative -Danbury

Compensation $18.00 - $20.00/hour

Job Description

We are looking for an enthusiastic and experienced Front Desk Receptionist to join our pediatric dental team. The office is busy, so the ideal candidate must be easy‑going, friendly, and ready to work. Responsibilities include interacting directly with patients, doctors, insurance providers, and answering a high volume of phones.

Have at least 2 years' experience in customer service/receptionist/ front desk duties; dental experience is a PLUS but not required.

• Interacting in a high‑volume patient practice
• Learning schedule needs – checking patients in and out
• Computer savvy: no paper charting; all forms are completed electronically.
• Making recall appointments and confirming schedule
• Collecting payments and co‑pays
• Verifying insurance eligibility, contacting insurers when applicable
• Working with office managers, supervisors and the operations team to resolve issues and answer questions

Our ideal candidate must have strong communication, problem‑solving, and analytical skills along with the ability to multi‑task in a growing, high‑volume environment.

• Experienced Dental Receptionist: $20+ (depending on experience)
• Entry Level: Starts at $18+
• Career ladder plan offers opportunity for growth every 6 months based on performance and attendance!

Monday‑Friday 8:30 AM – 5:00 PM, Saturdays 7:30 AM – 2:00 PM. Each Saturday requires one weekday off assigned.

Danbury, Derby, Norwalk, Stamford and Bridgeport.

• 401K and 401K Matching
• Life Insurance
• Career Ladder Opportunity – pay increase every evaluation, based on performance!

All employees have the responsibility to adhere to our organization's policies, procedures, and code of conduct, as well as uphold all facets of our comprehensive compliance program. This commitment is fundamental to maintaining the highest standards of integrity, ethics, and regulatory adherence within our workplace.