Office Assistant

We are a fast-paced and growing family-owned, family-run business looking for an experienced office assistant.

Handle incoming customer inquiries via phone, text, and email in a courteous and professional manner.

Greet walk-in customers and provide assistance.

Ordering and maintaining office supplies and equipment.

Handling incoming and outgoing packages.

Maintain detailed records of customer interactions, transactions and work performed.

Update customer information and ensure data accuracy.

Maintaining and organizing physical and digital files and database records.

Work closely with other departments to ensure seamless customer experiences.

Deliver administrative support for office staff, sales team and service/installation departments.

Manage salesman's appointment calendars.

Adhere to customer service policies and procedures.

Meet or exceed performance goals related to customer satisfaction, quality, and productivity.

• Proven customer support experience as a client service representative
• Strong phone contact handling skills, active listening, and proper phone etiquette
• Ability to multitask, prioritize, and manage time effectively
• High school diploma or equivalent; college degree preferred
• Proficiency in Microsoft Office and Quick Books (min of 3+ years required)
• Outstanding computer skills

• Competitive salary
• 401K with match
• Paid time off/holidays

Monday-Thursday 8:30am-4:30pm

Friday 11:30am-4pm

Saturday 9am-12pm (rotating approx. one Sat a month) after approx 6-9 months of training