Surgical Scheduling Coordinator - Temporary

Surgical Scheduling Coordinator - Temporary

Join to apply for the Surgical Scheduling Coordinator - Temporary role at Health Plus Management
.

Somers Orthopaedic Surgery & Sports Medicine Group has been providing expert diagnosis and treatment of musculoskeletal conditions and injuries in Carmel, Newburgh, Mount Kisco, Fishkill, New York, and Danbury, Connecticut. Somers Orthopaedic Surgery & Sports Medicine Group physicians specialize in all aspects of orthopaedic care. Somers has partnered with Health Plus Management, a Physician Support Organization, to provide best‑in‑class administrative support as they continue to expand their practice.

HPM currently provides practice management services to 40+ locations in NY, NJ and CT.

The surgical scheduling coordinator is responsible for answering incoming calls and requests. As a Surgical Scheduling Coordinator you will be primarily responsible for obtaining patient information and scheduling their appointments for the 5 locations as well as responding to online inquiries.

• Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner
• Maintain the daily operations of the office by following standard operating procedures and guidelines
• Contribute to team effort by smoothly transitioning into daily roles as needed
• Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant)
• Respond to inquiries, resolve rising issues, schedule patient appointments
• Other administrative tasks as needed

• 1+ years of relevant medical administrative experience, preferred
• Experience with medical insurance/verification is a plus
• Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred
• Experience with EMR, preferred
• Strong computer knowledge and windows program including Microsoft Word/Excel

• Excellent verbal and written communication
• Outstanding customer service skills
• Exceptional organizational and time‑management skills - the ability to multi‑task is a must
• Adaptability and flexibility while working in a fast‑paced environment
• Problem‑solving ability and aptitude
• Outcome‑focused, with an ability to work under pressure
• A solution‑oriented mindset
• A strong sense of urgency and focus in accomplishing tasks

THIS IS A TEMPORARY POSITION

Schedule: Monday-Friday, 8:00am-4:30pm
Working between the Carmel and Danbury offices.

Pay: $24-28/hour

Seniority level: Entry level

Employment type: Temporary

Job function: Administrative