Engineer II, Center

Engineer II, Desktop Support Center (Contract to Hire)

Join to apply for the Engineer II, Desktop Support Center (Contract to Hire) role at Mann Kind Corporation

Base pay range: $33.60/hr - $50.40/hr

Located at our manufacturing facility in Danbury, CT and reporting to the Sr. Manager, Information Technology, the System Engineer II is responsible for the daily operations of computer hardware, software, and cloud applications. The role involves troubleshooting technical issues related to hardware and software, installing software upgrades, running diagnostics, tracking hardware and software inventory, and following through on technical issues until closure.

• Provide lead technical support for computer hardware, operating systems, telephony systems, and the corporate network.
• Provide technical assistance, troubleshooting support, and general systems guidance to office and remote end users.
• Perform specialized tasks to maintain computer equipment and their peripherals.
• Communicate effectively with business owners at all levels.
• Install new software and manage software upgrades.
• Maintain computer and software inventories.
• Manage image preparation and deployment for all hardware types.
• Provide system administrator skills for general systems such as McAfee, Malwarebytes, O365, etc.
• Perform special projects as assigned by IT management.
• On‑call rotation is required.

• BA/BS degree with at least 3 years related experience or equivalent combination of training and experience.
• Formal training in Microsoft support and the Office Suite.
• Experience with MDM and Apple device management desired.
• Experience with imaging systems such as SCCM, Ghost, iDrive, etc.
• Microsoft certification or similar from other vendors.
• Experience in Computer System Validation desired.
• Excellent problem‑solving skills.
• Ability to work effectively under pressure.
• Excellent interpersonal and communication skills.

Mann Kind Corporation is proud to be an Equal Employment Opportunity employer. We provide equal employment opportunity (EEO) to all persons regardless of race, creed, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding or medical condition related to pregnancy or breastfeeding), age, physical or intellectual disability, sexual orientation, gender identity, gender expression, gender stereotyping, marital status, military or veteran status, citizenship, genetic characteristic or information, or any other characteristic protected by applicable federal, state, or local law.