Senior Center Cafe Professional; Danbury & Newtown

Video Link

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Candidate will float between our 2 Senior Center locations - Newtown, CT, and Danbury, CT

• Location: Newtown, CT, and Danbury, CT Senior Center Cafes.
• Schedule: Mondays, Tuesdays, and Fridays from 9:30 A.M. to 1:00 P.M.

Are you passionate about ensuring a top‑notch dining experience? RW Solutions is seeking an enthusiastic and dedicated Cafe Manager to join our dynamic team! As a Cafe Manager, you will play a pivotal role in ensuring the smooth operation of the cafe, while promoting food safety, health standards, and a welcoming environment for all guests.

• Oversee the cafe's daily operations to ensure smooth and efficient service during open hours.
• Supervise volunteers to make sure they follow all policies and procedures.
• Train volunteers as needed on food safety, customer service, and specific job tasks.
• Regularly check food temperatures and sanitation practices to meet health regulations.
• Lead and support meal service, making sure meals are served promptly, seniors' dietary needs are met, and guests are satisfied.
• Create a positive team environment by setting a strong example in customer service, food quality, and teamwork.
• Welcome guests warmly, respond to concerns, and maintain a friendly atmosphere.
• Monitor guest feedback and handle complaints or suggestions to improve the dining experience.
• Organize reservations and pre‑ordered meals, ensuring accuracy and timely preparation.
• Track food supplies, place orders when needed, and ensure proper storage and rotation.
• Assist with cafe setup, meal preparation, and dishwashing after meals.
• Keep detailed records of food inventory, donations, and any incidents or accidents.
• Record and acknowledge meal donations, sending thank‑you notes or follow‑ups promptly.
• Address any workplace issues or conflicts to maintain a positive and respectful work environment.

• Must have a valid driver's license.
• Minimum of 1-3 years in food service position, with hands‑on experience in both front‑of‑house and back‑of‑house operations or equivalent experience in a similar role.
• Basic proficiency with scheduling software, inventory systems, and email.
• Strong understanding of food safety and sanitation practices, ensuring the highest standards for meal preparation and service.
• Awareness of common dietary restrictions (e.g., low sodium, diabetic‑friendly, soft foods).
• Knowledge of stock rotation, ordering procedures, and cost control.
• Ability to maintain logs for food inventory, donations, and incidents.

• Understanding of local health codes, safe food handling, and HACCP principles.
• Familiarity with training, supervising, and motivating volunteers.
• Clear, compassionate communication with seniors, staff, and volunteers.
• Ability to respond to changing needs, dietary requests, or unexpected challenges.

• You’ll be a part of a mission‑driven team that values your hard work and helps you grow.
• Access to an Employee Wellness Coordinator and robust wellness program that support your health and work‑life balance.
• Opportunities for advancement‑grow your career with us!

Take a glimpse into why CW might be the right place for you:

• The manager must be able to stand and walk for extended periods during meal preparation and service.
• The role requires lifting and carrying items such as food supplies, boxes, and kitchen equipment weighing up to 25 pounds.
• The manager must be able to bend, stoop, and reach to access storage areas and assist with cleaning tasks.
• The position involves repetitive motions such as chopping, stirring, and dishwashing.
• The manager must have the physical stamina to work in a fast‑paced environment, especially during peak meal times.
• The ability to respond quickly and effectively in emergency situations, such as falls or medical incidents, is essential.
• The manager will work in a kitchen environment with exposure to heat, steam, and cooking odors.
• The manager may be exposed to cleaning chemicals and must follow safety procedures when using them.
• The position requires…