Project Manager, Service & Repair

Supply Chain Engineering

Manufacturing Engineering

Scientific/Technology

Danvers, Massachusetts, United States of America

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

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As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

We are searching for the best talent for Project Manager, Service & Repair..

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Johnson & Johnson Heart Recovery is redefining team-driven success while reshaping heart recovery. Here, innovation is driven by continuous improvement and a passion for saving lives. We are seeking a highly motivated and experienced Project Manager to lead the impactful service & repair efforts. This role ensures projects are delivered safely, on time, and in accordance with quality, regulatory, and operational excellence standards.

The successful candidate will have demonstrated leadership in managing complex projects that span technical, regulatory, and operational domains. This role requires an inspirational and collaborative leader capable of working across functions, including engineering, quality, regulatory, supply chain, customer service, and cybersecurity, to ensure Service & Repair continues to meet the highest standards of patient safety, device efficacy, and customer satisfaction.

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• Project Leadership:
  Lead cross-functional projects focused on the ongoing support and enhancement, including operations scaling, CAPAs, and process improvements.
• CAPA Management:
  Oversee CAPA processes including root cause analysis, corrective/preventive actions, and verification activities to ensure sustained system integrity.
• Lifecycle Projects:
  Manage initiatives for component replacements, redesigns, and system upgrades to extend product life and maintain regulatory compliance.
• Regulatory and Compliance Support:
  Ensure all activities adhere to FDA, ISO, and other relevant standards. Prepare documentation and reports for audits and regulatory submissions.
• Risk Management:
  
  Identify technical and operational risks and develop mitigation plans to minimize impact on product availability and patient safety.
• Work closely with R&D, Quality, Reg, Cyber, Supply chain, Service and MFG to influence design specifications and processes to achieve the best quality and optimized for cost, manufacturability, supply chain flexibility and operational efficiency for Service & Repair.
• Project Planning & Execution:
  Develop detailed project plans, milestones, and timelines to ensure timely delivery of sustaining activities, including risk assessments and resource management.
• Documentation & Reporting:
  Maintain comprehensive records of project activities, progress reports, and regulatory documentation, ensuring transparency and traceability.

• Bachelor's degree in Business, Engineering, Construction Management, Operations Management, or related field; or equivalent experience.
• 3-7 years' years of project management experience in service, repair, maintenance, construction, or field service operations.
• Proven track record managing CAPAs, lifecycle projects, and regulatory compliance activities.
• Strong understanding of design controls, risk…