Social Svc Manager

Essential Job Functions

• Demonstrates an awareness of, a respect for, and attention to the diversity of the people with whom they interact (persons served, personnel, families/caregivers, and other stakeholders) that is reflected in attitudes, behavior and services.
• Assists short‑term and long‑term residents and their families in adjusting to their illness by dealing with life changes, grief, loss, placement, and depression through counseling and developing resident‑centered care plans with other members of the interdisciplinary care team.
• Assists with advanced directive planning in collaboration with nursing and medical services.
• Responds to resident and family needs by advocating on behalf of the resident any wishes that are presented. Attends appropriate facility meetings on behalf of the residents such as care‑plan meetings, welcome meetings, Medicare meetings, etc.; protects residents from abuse, neglect and misappropriation of property.
• Completes documentation per federal and state guidelines and sends required documentation to appropriate agencies and physicians.
• Assists in ensuring accuracy in census, collaborating with nurse liaison on prospective residents, touring prospective residents/families, and conducting PASAAR screens when appropriate. Meets and welcomes new residents to the facility.
• Educates residents and families regarding financial needs, monitors and assists with insurance verification and transitions of payment options, issues Medicare A & B non‑coverage cut letters and collaborates with the business office for issues related to payment.
• Assists with orientation of new employees as it relates to resident rights.

• Must possess a college degree; bachelors in social work preferred.
• At least 2 years’ experience in a long‑term care facility.
• LSW or BSW in the state of Massachusetts.
• Must be able to read, write, speak, and understand the English language.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
• Must have patience, tact, cheerful disposition and enthusiasm, and be willing to handle residents based on whatever maturity level at which they are currently functioning.
• Must be able to relate information concerning a resident’s condition.
• Must not pose a direct threat to the health or safety of other individuals in the workplace.

Entry level

Full‑time

Other

Hospitals and Health Care