Digital Experience Designer

Cell Signaling Technology (CST)

Cell Signaling Technology (CST) is a different kind of life sciences company, one founded, owned, and run by active research scientists, with the highest standards of product and service quality, technological innovation, and scientific rigor for over 20 years. We consistently provide fellow scientists around the globe with best‑in‑class products and services to fuel their quests for discovery.

Helping researchers find new solutions is our main mission every day, but it's not our only mission. We’re also dedicated to helping identify solutions to other problems facing our world. We believe that all businesses must be responsible and work in partnership with local communities, while seeking to minimize their environmental impact. That’s why we joined 1% for the Planet as its first life science member, and have committed to achieving net‑zero emissions by 2029.

We are seeking a highly motivated Digital Experience Designer with expertise in enterprise content management system (CMS) design to transform the online experience for global researchers on , , and  This role will also contribute to the design and optimization of email templates. You will drive user engagement through user research, journey mapping, and the creation of intuitive, user‑centric designs – from initial prototypes to final wireframes and high‑fidelity deliverables – with a strong emphasis on composable design that can effectively translate into a CMS.

With a focus on user centricity, this role will create content models within our CMS to organize information, improve navigation, and create distinct user flows. You will also be responsible for developing components, themes, and templates to align with CST‑brand guidelines that optimize the user experience within our CMS‑managed sites, including forms, landing pages, product pages, site navigation, internal search, and blog pages.

Furthermore, you will be involved in designing and implementing A/B tests to optimize the user experience across all our digital touch points. Collaboration with marketing, sales, and IT product teams will be key to ensuring the successful execution of impactful digital solutions.

User Research & Analysis:

• Conduct thorough user research, including interviews and discovery work, to deeply understand the needs, pain points, and behaviors of scientists interacting with our digital platforms.
• Analyze web analytics, user replay, and other relevant data to identify usability challenges, improvement areas, and optimization opportunities.
• Enhance and evolve user personas, developing detailed user flows and scenarios based on the specific goals of each persona.
• Partner with market research to plan and execute usability testing of prototypes and existing interfaces to evaluate design effectiveness.
• Capture, synthesize, and translate user feedback and research insights into actionable design decisions and future iterations.

Design & Prototyping:

• Design intuitive and aesthetically pleasing user interfaces that simplify complex scientific information and workflows, ensuring user‑friendliness.
• Rapidly create wireframes, mockups, and interactive prototypes to effectively communicate design concepts and facilitate iterative testing.
• Enhance existing user flows and the overall information architecture of the website based on user research and best practices.
• Utilize and evolve our existing design system with a focus on composable design, proposing new components and templates to ensure consistency and scalability within our enterprise CMS.
• Provide fully annotated designs and templates for CMS development, partnering with IT to ensure alignment on design, interaction patterns, and expected behavior.
• Collaborate effectively with cross‑functional stakeholders, including marketing communications, market research, sales, product development, and external agencies, to align design solutions with business objectives.
• Clearly communicate design rationale and research findings to diverse audiences.
• Maintain a consistent user experience across all digital touchpoints by contributing to and adhering to brand guidelines and…