Customer Service​/Sales

Overview

Position:
Customer Service/Sales at The Home Depot. The role provides fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Associates learn about products using our tools and provide information to customers in order to sell an entire project. They greet, qualify, recommend and close every customer in their department and handle basics in adjacent departments.

They maintain in-stock conditions, ensure the area is clean, shop-able, and safe. They follow safety policies, complete safety training, correct hazards or report conditions to the Manager on Duty, and work safely.

• Greet, qualify, recommend and close customers in their department; handle basics in adjacent departments.
• Learn about products using company tools and provide information to customers to sell a project.
• Maintain in-stock conditions and keep assigned areas clean, shop-able, and safe.
• Provide a safe working and shopping environment by following safety policies and standards; complete safety training; correct hazards or report conditions to the Manager on Duty.
• Collaborate with Department Supervisor and other department associates.
• Support store departments such as Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, and Tool Rental as applicable.
• Role types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Seniorities and employment type vary by store:
Full-time (as listed), other types may apply.