Member Experience & Engagement Concierge
Listed on 2026-10-10
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Event Management & Planning, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning
Blackhawk Country Club is seeking a Member Concierge to strengthen member engagement, satisfaction, and retention. You will onboard new members, monitor engagement, and serve as a primary liaison across departments to ensure a personalized, high-quality experience.
The ideal candidate will be highly personable, organized, proactive, and data-driven, with a proven ability to build relationships and use reporting to guide improvements in the member experience. A quarterly bonus is available.
We are looking to fill the Member Experience & Engagement Concierge position at Blackhawk Country Club in Danville, CA, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Member Experience & Engagement Concierge role in the description above.
We appreciate your interest in this position.
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