Surveillance Technician

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Salary Range: $22.00 To $26.00 Hourly

Under the direction of the Director of Surveillance, the incumbent is responsible for the maintenance and overall upkeep of all surveillance equipment and alarm systems.

• Exhibit conduct in accordance with all Illinois Gaming Board (IGB) Rules and Regulations, Federal and State laws and regulations, and Company and departmental policies and procedures.
• Perform the duties and responsibilities associated with the IGB Statewide Voluntary Self-Exclusion Program as described in Section A of this IC S.
• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.
• Repair and maintain CCTV equipment used for surveillance.
• Maintain an inventory of CCTV equipment and be liaison with equipment supplies for obtaining bids and purchases.
• Participate in installation, movement, and removal of surveillance related equipment to assure gaming protection and internal controls for gaming regulations.
• Work the Surveillance room as an Agent as needed.
• Maintain proper gaming logs in order to comply with state or internal regulations.
• Ensure the safety and security of all guests and employees.
• Promote positive public/employee relations at all times.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Safeguard the confidential information of all employees, department, and company records.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations.
• Perform other duties as assigned.

• High School Diploma or equivalent required.
• Two (2) year electronics degree or equivalent experience in electrical maintenance and repair is preferred.
• One (1) year casino surveillance experience required.
• Ability to obtain a gaming license.
• Must have solid decision-making, organization, and interpersonal skills.
• Excellent verbal communication skills are required.
• The ability to thrive in a fast-paced multi-tasking, hands-on environment.
• Ability to establish and maintain a positive and professional working relationships with all individuals.
• Proficient in computer systems.
• Ability to work occasional overtime and irregular hours.
• Medical (HSA available with High Deductible Health Plans)
• Vision
• Life, AD&D (including voluntary options for employee, spouse, and/or children)