Certified Medical Assistant - CMA - Dermatology

Job Summary

Provides direct patient care and clinical support for physicians and other providers in the outpatient setting. Functions as an integral member of the health care team under the direction of the provider. Performs clinical duties such as preparing patients, collecting and reviewing pertinent information, performing technical duties, documenting using the electronic medical record, and supporting a safe environment for patients. Provides administrative and clerical support for the clinic/department including patient scheduling, filing reports, and following up on documentation, phone calls, and billing inquiries.

Graduate of an accredited 1-year certificate or 2-year diploma Medical Assistant program preferred. Certified Medical Assistant (CMA) or Registered Medical Assist (RMA) required. Certified by one of the listed governing associations required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.

• Obtain and document, using the rooming tool in the electronic medical record, the patient’s reason for visit, weight, vital signs, visit screening information, medication review, and pertinent information for provider.
• Set up examination and treatment rooms between cases.
• Assist patient as needed to prepare for visit with provider, take appropriate measures to assure patient’s safety and privacy.
• Provide direct patient care as directed by provider based on competency and needs of clinic, such as perform EKGs, wound dressings, and function as support to the provider during minor surgical procedures and ancillary examinations.
• Prepare and administer medications according to policy and procedure after validation of knowledge and demonstration of competency. May not administer intravenous medications.
• Complete patient tests and treatments per provider’s order according to policy and procedure after validation of knowledge and demonstration of competency.
• Collect and prepare laboratory specimens and complete associated paperwork accurately and efficiently to expedite laboratory studies.
• Perform phlebotomy and may assist in specific laboratory functions relative to the testing, reporting, and quality assurance of laboratory specimens as educated and overseen by the laboratory.
• Perform receptionist and clerical duties to support patient care and functioning of the clinic, including matching and filing ancillary department reports, consultation and other medical reports in patients’ medical records.
• Document in the appropriate sections to create a complete and accurate medical record.
• Use the electronic medical record and scheduling system as designated.
• Facilitate timely appointments for patients. Complete referrals and pre-authorizations as needed.
• Collect co-payments.
• Under the direction of the provider and/or site lead, assist with orientation of new personnel.
• Execute and document ongoing patient communication, as directed by provider, prioritize communications to the provider, respond to patient questions and requests to ensure efficient use of provider time and timely response to patient needs.
• Reinforce patient education as directed by the provider to support patient’s understanding of instructions.
• May inventory medical/surgical supplies and pharmaceuticals non-controlled substances only to ensure adequate supply levels, verify expiration dates, document utilization, optimize organizational efficiency and space utilization.
• May have access to non-controlled medication storage/supply areas and can transport non-controlled medications as necessary to meet the needs of the clinic/unit.
• Prepare and clean instruments.
• Follow protocols for sterilization and disinfection, including high level disinfection of instruments and equipment.
• Clean/set up examination rooms between patients using established infection prevention protocols.
• Follow hand hygiene and appropriate infection prevention precautions. Routinely inspect/observe condition and operation of diagnostic equipment and instrumentation to ensure proper operation and identify need for preventive and/or corrective maintenance.
• Be responsible for actively participating in patient safety and quality improvement program.

Work is typically performed in a…