Lane Attendant in Danville Geisinger

Reports To:

Location Manager

Department:
Guest Services

Responsible for assisting guests in a friendly and efficient manner in Company’s continuing effort to deliver outstanding guest service.

• Manage the incoming valet vehicles. This will include radio communication with security to hold cars in the waiting area or releasing cars from the waiting area to the valet lane.
• Greeting guests with a warm and friendly personality. Offering to help with wheelchairs or walkers.
• Explaining the valet procedure including cost of valet services, directions inside the hospital and how to retrieve their vehicle when leaving.
• Entering all vehicle information into the Flash Valet system. This includes taking pictures of vehicle damage.
• Understand Company’s management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas
• Actively participate in creating a positive work environment, promoting team work
• Other duties per Duties Checklist and as assigned.

• Excellent customer service and people skills
• Must be able to work a variety of day, night, weekend, holiday shifts, outside in rain, snow, and heat.
• Be able to work independently with little or no supervision
• Strong communication and interpersonal skills – must be able to read, write and speak English
• Must be able to meet and/or exceed customer expectations
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people and will involve frequent bending, twisting, squatting and lifting up to 25 lbs. frequently and 50 lbs. occasionally

Education:

High School Diploma or equivalent required

Experience:

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.