Sr. Director IT Business Relationship Management

• Leads the IT Business Relationship Management function, Technology Partner team, IT Corporate Development team establishing clear accountabilities, service expectations, and consistent engagement practices across the organization.
• Serves as a trusted strategic advisor to business and technology executives, developing a deep understanding of business goals, operational priorities, challenges, and emerging technology needs.
• Translates business strategies and opportunities into actionable technology roadmaps, capabilities, investment proposals, and measurable outcomes aligned with enterprise priorities.
• Participates in IT demand intake, assessment, prioritization, and governance in partnership with the IT Project Management Office, Business Management Office, architecture, delivery, and operational teams.
• Supports visibility into the IT portfolio, dependencies, risks, resource constraints, and delivery performance, enabling informed decisions and timely resolution of issues in partnership with the IT PMO/BMO.
• Establishes and monitors business value measures, service performance indicators, stakeholder satisfaction, and benefit-realization plans to ensure technology investments deliver intended results.
• Partners with IT finance and business management leaders on budgeting, forecasting, investment planning, cost transparency, and financial stewardship of technology initiatives and services.
• Facilitates executive governance, strategic planning sessions, and regular business reviews, communicating priorities, decisions, progress, risks, and tradeoffs clearly to senior stakeholders.
• Builds, coaches, and develops a high-performing team of business relationship and Technology Partner professionals, promoting collaboration, accountability, inclusion, and continuous learning.
• Continuously improves relationship management methods, governance processes, tools, and operating models by applying industry practices, stakeholder feedback, and performance insights.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

* Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Location Requirement:

• Candidates must reside within Geisinger's service area.

Additional Requirements:

• Minimum 5 years of experience leading business relationship management (BRM) functions