Customer Service Associate
Listed on 2026-01-01
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Join to apply for the Customer Service Associate role at Wawa, Inc.
Soar with us believe we can make life a little better every day – one smile, hoagie, or experience at a time. Our Associates are the heart of our brand, dedicated to helping all of us fly high together. We’re proud to be a winning team of Associate owners who shape our success and commit to our communities and one another.
Whatyou'll do:
- Greet and engage with customers to ensure their needs are met both quickly and courteously.
- Prepare food items such as breakfast items, built‑to‑order sandwiches, specialty beverages, and pizzas while keeping the coffee station clean and organized.
- Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and for age‑restricted products.
- Ensure our stores are well‑stocked and that our shelves remain fresh, full, and inviting.
- Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
- Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.
- Inclusive, meaningful benefits and rewards that support associates financially, physically, and emotionally – including medical, dental, vision, mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) with matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules, and other wellness programs.
- Eligibility for benefits is defined under the terms of the plan(s).
- Great communication and customer service skills.
- Ability to thrive in a fast‑paced environment and multitask like a pro.
- Must be 16+ years old with reliable transportation.
- Enjoys working in a team environment.
The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am – 6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at
Wawa, Inc. is an equal opportunity employer. We recruit, hire, promote and evaluate all applicants and associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law.
Unlawful discrimination will not be a factor in any employment decision.
- Entry level
- Part‑time
- Other
- Retail
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