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Customer Service Rep Bilingual Event Manager / Planner Customer Success Mgr./ CSM

VIP Asian Market Casino Host — Elite Guest Concierge

Job in Danville, Virginia, 24540, USA
Listing for: Caesars Entertainment
Full Time position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Event Manager / Planner, Customer Success Mgr./ CSM
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 30000 - 55000 USD Yearly USD 30000.00 55000.00 YEAR
Job Description & How to Apply Below
A luxury gaming and hospitality company in Virginia is seeking a professional to enhance VIP customer relationships and satisfaction. This role involves developing strategies for attracting high-limit Asian players, coordinating special events, and managing important guest interactions to ensure repeat visits. Ideal candidates will have experience in customer service or account management, be fluent in English and a dialect of Chinese, and possess strong communication skills.

The position requires a commitment to exemplary customer service and a professional demeanor.
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