Table Games Dual Rate Assistant Shift Manager and Supervisor

Responsibilities

• Operating up to six table games on an assigned shift.
• Working knowledge of all table games, house rules, counting methods, and procedures covering each.
• Assures that all coin and check racks are filled at all times.
• Settles disputes arising from guests in the Table Games area, referring those very difficult to the Shift Manager – Table Games or Director Table Games.
• Assures guest development by interacting with guests, modeling interactive skills with guests and fellow employees, and making comp. decisions.
• Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior.
• Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary.
• Recommends changes in department including hiring, promotion, demotion, and termination; recommends wage and salary changes for personnel within established limits.
• Counsels, guides, coaches, and instructs assigned personnel in the proper performance of their duties.
• Prepares and coordinates the periodical performance review of assigned personnel.

• Work requires effective communication in English, both verbal and written form in a professional manner.
• Must present a neat and professional appearance.
• Work requires a minimum age of 21.
• Work requires ability to perform basic math functions.
• Work requires flexibility to work various shifts.
• Work requires a minimum of 3 years pit operation experience.
• Knowledge of casino rules, regulations, and procedures pertinent to Pit operations
• Must be able to obtain a VA Lottery License

• Must be able to respond calmly in a fast-paced environment, multiple tasks to be handled under time constraint.
• Must possess good manual dexterity for quick and accurate handling of chips, cards, and money.
• Must have excellent vision (including peripheral) to protect the games.
• Must be able to tolerate secondhand smoke, high noise levels, bright lights, and dust.
• Must be able to tolerate work outdoors in heat exceeding 100
  * F or cold for extended periods of time.
• Must be able to lift up to 40 pounds.
• Must be able to bend, reach, kneel, twist and grip items.
• Must be able to walk and be on feet for long periods of time.
• Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.
• Must be able sit and stand for long periods of time.