WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: “Create the Extraordinary"
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
Provideeachguestwithexcellentcustomerservice,massages,andbodytreatments.
Responsibleforperformingqualitymassagesandbodytreatmentsinaccordancetospaservicestandards.
Offer the highest level of personalized service whilemaintaininga positive, enthusiastic, helpful, and professional attitude with all guests and team members.
Initiate and engage in conversations in a professional and friendly manner
Administer expert massage and body treatments for various purposes and needs and in the specific time framegiven.
Provide consistent professional treatments as directed in training classes and accepted certificationpractice.
Properly care for equipment and products used
Communicate and describe in an articulate manner the spa offerings
Compare and contrast the different services on the menu
Recommend and up-sell services at the spa facility on property
Handle guest questions and concerns with professionalism and courtesy
Respond to guest requestsimmediately, accurately, and appropriately
Understand the importance of and committed to continuing education
Works unsupervised for extended periods
Uphold all protocols for set-up and cleanliness of treatment rooms.
Understand that as a representative of the Spa they willmaintaina healthy appearance and a positive attitude
Maintain a clean, safe,stocked and well-organized work area. Including extensive in-between client cleaning procedures.
Maintains well maintained spa appearance,cleanliness and ability to workentireshift in a mask as directed.
Comfortable around guests who may be in a state of undress
Perform othertasksassigned by Manageror Assistant Manager.
Ability to trouble shoot and problem solve problems in fast paced environment
What You Will NeedTwo years’ massage therapy experience at a resort orhigh-levelcountry club
Proper training and certificates for service provided.(Must be able to produce certifications uponhire.)
High school diploma or equivalent.
Experience in administering treatments to male and female guests in a professional manner.
Understand and follow Blood Born Pathogen procedures
Excellent, reading writing and oralproficiencyin the English language
Must be able tooperateoffice equipment such as computers, online booking platforms,printer, andtwo-wayradio.
Ability to uphold anddemonstratethe highest level of integrity in all situations and recognize standards required by a regulated business.
Wage:
Commission based
ADDITIONAL REQUIREMENTS
Due to the nature of the hospitality industry, team members maybe requiredtoworkvarying schedules,weekends, and holidays to reflect the needs of the facility.
Must be able to stand up to 9 hours per day Length of time of these tasks may vary
Able to lift 15lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, listening, hearing ability and visual acuity.
Mustbeabletohandleaheavybusinessvolume,andsensitivesituationsrelatingtostaffandguestproblems,inatimelyman…
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