Job Description & How to Apply Below
Responsibilities
- Must process proper telephone and 2-way radio etiquette and the ability to prioritize multiple tasks at once.
- Works closely with Room Inventory clerks and properly dispatches errands per guest requests.
- Coordinates and assign rooms for cleaning and continuously monitor and update room status.
- Maybe assigned to assist with receiving and distributing found property from hotel guestrooms.
- Assignment includes accurately logging entries into logbook and properly placing found property in designated storage locations.
- Verifying room, the status of departing rooms, and recording "Do Not Disturb" rooms.
- Scheduling staff based on occupancy levels and PTOs.
- Communicating with the front office and floor managers to verify room status
- Coordinating the efforts of housekeeping, engineering, front office, and laundry
- Reviews Occupancy Forecast twice daily.
- Maintains Files of housekeeping assignments
- Maintains Dispatch area organized and sanitized.
- Delegate guest request to the supervisors, inspector and management based on level of priority.
- Maintain Employee Call Out Log
- Ensure the pass down is completed for shift change
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