Retail Store Management Trainee

Retail Store Management Trainee - 0495

First Cash is looking for a Store Manager Trainee with a minimum of 6+ months of store management experience. The position is a fast‑track opportunity for external retail assistant managers and store managers desiring to progress into a store management role. Minimum 1 year retail management experience required. Salary range $13.50 to $23.00 per hour plus commission and bonuses.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required)
• Best working hours; most stores open 9 AM – 6 PM, many closed Sundays
• Earned Wage Access program (up to 50% of wages earned, 7× per payroll cycle) starting 2nd day of employment
• Unlimited commission above hourly base rate
• Vacation: 1 week paid after 6 months, additional week after 1 year, 2 weeks on each subsequent anniversary (adjusted to local law). 120 hours after 5 years
• Sick/Personal: 8 hours after 6 months, 16 hours each anniversary (years 2‑5), 24 hours after 5 years (adjusted to local law)
• Employee discounts from the first day of active employment
• Tuition reimbursement up to $2,000 per year for qualifying full‑time employees
• Access to 10,000+ company discounts via First Cash Perks
• Auto‑enrollment in First Cash 401(k) after 6 months
• First Cash Pet Insurance program

• Facilitate a customer‑centric environment and address customer issues professionally
• Assist in training Pawnbrokers to meet First Cash standards
• Recruit top talent through company‑prescribed channels
• Open and close the store, including cash drawer counts and procedural compliance
• Protect assets via inventory control, property safety procedures, documentation, and securing customer loans
• Administer processes covering inventory, loan management, merchandising, store presentation, store systems, and enterprise reporting
• Evaluate and drive profitability by reviewing financial statements and setting goals
• Maintain operating standards that meet or exceed First Cash norms
• Monitor loan qualification and buying processes for value and integrity
• Complete assigned training and personal development tasks
• Communicate clearly with employees to align with store mission and profit objectives
• Stay updated on product knowledge
• Serve as Manager on duty in the absence of the Store Manager
• Perform any related duties as assigned

• Ability to lift/carry up to 50 pounds
• Can perform tasks for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting)
• Demonstrated supervisory ability
• Must be willing to work with firearms and obtain certification
• May assist customers outside the building or retrieve products from exterior storage
• Minimum age 18 years
• High School Diploma, GED, or equivalent
• Flexible to work in multiple locations as business needs dictate
• Flexible retail schedule, including weekends and holidays
• Will work 45+ hours a week (hours not guaranteed)
• Computer literate; POS and common office machines
• Strong multi‑tasking, attention to detail, organizational, analytical skills
• Cash handling experience required
• Independence with minimal supervision
• Excellent work ethic and strong business sense

Store Manager Trainees have the potential to earn 2‑8 % commission based on gross profit of personal performance. Additional details provided during interview.

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of First Cash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

In addition, First Cash will provide reasonable accommodations for qualified individuals with disabilities.

Pay rates will not be below any applicable local minimum wage requirements.