Studio Manager

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As the Studio Manager for Stretch Zone’s Connecticut market expansion, you will play a pivotal role in launching and growing our presence from one studio to eight. This dynamic position combines the responsibilities of a studio Sales Manager with those of an Area Manager, requiring a versatile leader capable of driving sales, managing operations, and scaling our business in the region.

• Bonus based on performance
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

• Team Management:
  Lead and manage the teams at three Stretch Zone locations, fostering a positive and productive work environment. Provide mentorship and guidance to staff, ensuring they are well‑trained and motivated.
• Customer Service:
  Ensure delivery of exceptional customer service across all locations. Handle customer inquiries and issues with professionalism and care, enhancing the overall customer experience.
• Sales and Financial Performance:
  Drive top‑line sales and manage budgets. Monitor financial performance, including payroll, supply orders, and financial audits, to ensure profitability and efficiency.
• Event Coordination:
  Plan and execute three events per studio per month, working closely with the marketing team to increase studio visibility and customer engagement.
• Operational Oversight:
  Oversee day‑to‑day operations, including managing schedules, time clocks, payroll, and supply orders. Ensure all locations adhere to company standards and protocols.
• Training and Onboarding:
  Develop and implement training programs for new hires. Manage the onboarding process to integrate new employees seamlessly into the team.
• Hiring and Utilization Management:
  Handle recruitment, hiring, and employee utilization management. Ensure adequate coverage for vacation periods and other absences.
• Strategic Planning:
  Contribute to long‑ and short‑range strategic planning initiatives. Provide input on market trends, customer needs, and operational improvements.

• Leadership and Management:
  Proven experience in a management role, preferably with a background in sales. Ability to lead and motivate a team, fostering a collaborative and high‑performing work environment.
• Financial Acumen:
  Strong understanding of financial models, budgets, and financial management. Experience in managing budgets and achieving financial targets.
• Customer Service:
  Demonstrated commitment to delivering high‑quality customer service. Strong interpersonal skills and the ability to handle customer inquiries and issues effectively.
• Organizational Skills:
  Well‑organized and detail‑oriented, with the ability to manage multiple tasks and priorities. Capable of managing schedules, payroll, and other operational tasks efficiently.
• Communication:
  Excellent communication and interpersonal skills. Able to effectively listen, elicit ideas, and communicate with team members, customers, and other stakeholders.
• Strategic Thinking:
  Energetic, forward‑thinking, and creative with the ability to contribute to strategic planning initiatives. A strategic contributor who can balance short‑term goals with long‑term vision.
• Ethical Standards:
  High ethical standards and a professional image. Committed to upholding company values and standards.

This is a fast‑paced role within a growing company, requiring adaptability and quick decision‑making. The Area Manager position involves occasional weekend work to meet business needs and support studio events.

Stretch Zone is dedicated to providing innovative stretching techniques that enhance performance and well‑being. As a leader in practitioner‑assisted stretching, we are committed to education, excellence, and the growth of our locations nationwide. If you are a results‑oriented professional with a passion for customer service and team development, we invite you to join our Stretch Zone team and contribute to our ongoing success.

Mid-Senior level

Full‑time

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