Area Manager, Management Operations Manager

Benefits

• Bonus based on performance
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

As an Area Manager, you will play a crucial role in driving the success of our Stretch Zone locations in the area of Jupiter, PGA West and PGA East . You will be responsible for managing daily operations, overseeing financial performance, ensuring exceptional customer service, and leading a team of professionals. This role requires a results-driven leader with a strong background in sales and management.

• Team Management: Lead and manage the teams at three Stretch Zone locations, fostering a positive and productive work environment. Provide mentorship and guidance to staff, ensuring they are well-trained and motivated.
• Customer Service: Ensure the delivery of exceptional customer service across all locations. Handle customer inquiries and issues with professionalism and care, enhancing the overall customer experience.
• Sales and Financial Performance: Drive top-line sales and manage budgets effectively. Monitor financial performance, including payroll, supply orders, and financial audits, to ensure profitability and efficiency.
• Event Coordination: Plan and execute three events per studio per month, working closely with the marketing team to increase studio visibility and customer engagement.
• Operational Oversight: Oversee day-to-day operations, including managing schedules, time clocks, payroll, and supply orders. Ensure all locations adhere to company standards and protocols.
• Training and Onboarding: Develop and implement training programs for new hires. Manage the onboarding process to integrate new employees seamlessly into the team.
• Hiring and Utilization Management: Handle recruitment, hiring, and employee utilization management. Ensure adequate coverage for vacation periods and other absences.
• Strategic Planning: Contribute to long and short-range strategic planning initiatives. Provide input on market trends, customer needs, and operational improvements.

• Leadership and Management: Proven experience in a management role, preferably with a background in sales. Ability to lead and motivate a team, fostering a collaborative and high‑performing work environment.
• Financial Acumen: Strong understanding of financial models, budgets, and financial management. Experience in managing budgets and achieving financial targets.
• Customer Service: Demonstrated commitment to delivering high-quality customer service. Strong interpersonal skills and the ability to handle customer inquiries and issues effectively.
• Organizational
  
  Skills:
  
  Well-organized and detail-oriented, with the ability to manage multiple tasks and priorities. Capable of managing schedules, payroll, and other operational tasks efficiently.
• Communication: Excellent communication and interpersonal skills. Able to effectively listen, elicit ideas, and communicate with team members, customers, and other stakeholders.
• Strategic Thinking: Energetic, forward‑thinking, and creative with the ability to contribute to strategic planning initiatives. A strategic contributor who can balance short‑term goals with long‑term vision.
• Ethical Standards: High ethical standards and a professional image. Committed to upholding company values and standards.

This is a fast-paced role within a growing company, requiring adaptability and quick decision-making. The Area Manager position involves occasional weekend work to meet business needs and support studio events.

Stretch Zone is dedicated to providing innovative stretching techniques that enhance performance and well-being. As a leader in practitioner-assisted stretching, we are committed to education, excellence, and the growth of our locations nationwide. If you are a results-oriented professional with a passion for customer service and team development, we invite you to join our Stretch Zone team and contribute to our ongoing success.