Case Administrator

Join Our Client as a Case Administrator in the Probation Service
- Band 2 Location
- Darlington Must be able to pass vetting, this can take around a month or two to come back Pay - £12.71 per hour Are you organised, detail-oriented, and passionate about making a positive impact? Our client, a reputable organisation within the Probation Service, is hiring for a dedicated Case Administrator to support their vital work in Darlington. This is an excellent opportunity to contribute to community safety and offender management while developing your career in public service.

What you'll be doing:
* Managing and maintaining accurate case records within the probation system
* Processing documentation and updating case files efficiently
* Assisting with the coordination of appointments and meetings
* Supporting case managers with administrative tasks to ensure smooth case progression
* Ensuring compliance with policies and confidentiality standards
* Responding to enquiries and providing excellent service to stakeholders What you'll bring:
* Strong organisational skills with keen attention to detail
* Excellent communication skills, both written and verbal
* Ability to work independently and as part of a team
* Proficiency in using IT systems and Microsoft Office
* A proactive approach to problem-solving and prioritisation Essential skills and qualifications:
* Experience in administrative or clerical roles, ideally within a public sector environment
* Knowledge of confidentiality and data protection standards
* Ability to handle sensitive information with discretion Desirable skills:
* Familiarity with probation or criminal justice systems
* Experience using case management software What we require:
* A commitment to public service and community safety
* Flexibility and resilience in a dynamic environment

This role offers a rewarding chance to support vital community work. If you're organised, motivated, and eager to contribute to a meaningful cause, we want to hear from you! Apply now to join a dedicated team making a real difference. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website.

Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Due to the high volume of applications we receive, we are only able to contact candidates who have been selected to progress to the next stage of the recruitment process.

If you have not heard from us within 1 week of your application, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our current vacancies and welcome applications for any future roles that match your skills and experience. If you receive suspicious outreach claiming to be from us, please contact us via the Manpower Group website.