Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Service Administrator

📍 Swanley, Kent
💰 £28,000- £30,000 per annum
🕒 Monday to Friday, 8:30am - 5:00pm (45-minute lunch break)

Fully office based
Permanent Role
Benefits include: 25 days annual leave plus bank holidays, Company pension scheme, Private healthcare after 6 months' service, Free on-site parking

An excellent opportunity has arisen for an organised and proactive Service Administrator to join a well-established business based in the Swanley area.

Working as part of a friendly team of four, you'll play a key role in ensuring the smooth day-to-day running of the service department, supporting engineers, customers, and internal colleagues.

The Role

Key responsibilities will include:

Managing engineer diaries and scheduling appointments
Producing reports and maintaining accurate records
Preparing and issuing customer quotations
Handling incoming telephone calls and email enquiries
Delivering exceptional customer service
General administration and office support
Liaising with engineers and customers to coordinate service activities

The Ideal Candidate

We're looking for someone who is:

Experienced within an office-based administrative role
Organised and able to manage multiple priorities
IT literate, with good Microsoft Excel skills
Confident communicating with customers over the phone and via email
Positive, proactive, and professional in their approach
A strong team player with an excellent work ethic

Previous experience within a service administration, engineering coordination, maintenance, facilities, security, or similar environment would be advantageous.

If you're an enthusiastic administrator who enjoys working in a fast-paced environment and takes pride in delivering excellent support and customer service, we'd love to hear from you.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website