Workshop Controller

Workshop Controller – Main Dealership

Location: Dartford

Salary: £33,000 – £38,000 basic (DOE)

Bonus: Up to £1,050 per month OTE (with over-achievement available)

Hours: Monday to Friday, 7:30am – 5:30pm (1 hour lunch)

Job Type: Full-time | Permanent

An excellent opportunity has become available for an experienced Workshop Controller to join a busy main dealership in Dartford
. This is a key role within the aftersales operation, offering strong earning potential and the chance to be part of a growing workshop.

The site currently operates with 9 technicians
, with new ramps being installed next week and plans already in place to expand the workshop to 13 technicians
. This is an exciting time to join as the business continues to invest and grow.

As Workshop Controller, you will be responsible for the day-to-day control of the workshop, ensuring maximum productivity, efficiency, and quality of work. You’ll act as the central link between technicians, service advisors, and management.

• Control daily workshop loading and technician allocation
• Monitor productivity, efficiency, and labour sales performance
• Support technicians with job flow, technical guidance, and time management
• Ensure work is completed to manufacturer and dealership standards
• Maintain strong communication between service reception and workshop
• Assist in achieving CXM and customer satisfaction targets
• Support workshop growth as technician numbers increase

• Previous experience as a Workshop Controller or Senior Technician ready to step up
• Main dealer experience strongly preferred
• Strong organisational and leadership skills
• Ability to manage workflow in a fast-paced environment
• Confident using dealer systems and workshop processes
• Customer-focused mindset with attention to quality and detail

• £33,000 – £38,000 basic salary depending on experience
• Bonus opportunity up to £1,050 per month (with ability to exceed)
• Monday to Friday only — no weekends
• Investment into workshop facilities and expansion
• Stable, well-supported main dealer environment
• Long-term career development opportunities

Interested? If you’re an experienced Workshop Controller — or a Senior Technician ready to take the next step — we’d like to hear from you.

Apply today with your CV and a member of our recruitment team will be in touch to discuss the role confidentially.