AI Business Transformation Manager

Europa Worldwide Group is an ambitious and independently owned logistics business. We operate across three divisions - Europa Road, Europa Air & Sea, and Europa Warehouse – and our continued success has earned us a place in The Sunday Times Top Track 250 for three consecutive years.

With 15 sales offices across the UK and Ireland, plus a strong and expanding international footprint in Europe, and countries such as, Hong Kong, China, India, and Dubai, we’re investing heavily in our people, our infrastructure, and our future.

If you’re looking to be part of a forward-thinking organisation where your contribution genuinely makes an impact, Europa is a place where you can grow and thrive.

An AI Transformation Manager who can take a business-led approach to identifying, shaping and delivering AI and automation opportunities across Europa Worldwide Group. This is a pivotal role for someone who can combine curiosity, commercial awareness and strong delivery skills to turn emerging technology into practical solutions that improve how our teams work every day.

You will lead the development and delivery of Europa’s AI transformation roadmap, working closely with stakeholders across the business to understand operational challenges, prioritise high-value initiatives and embed smarter ways of working. From discovery and process mapping through to implementation, adoption and benefits tracking, you will play a key role in ensuring AI is used responsibly, effectively and in a way that creates measurable value for our people, customers and wider business.

• Convenient Onsite Amenities:
  Free car parking and an onsite canteen for your convenience.
• Generous Time Off:
  Benefit from 25 days of annual leave.
• Enhanced Family Leave:
  Benefit from enhanced maternity, paternity, and adoption pay.
• Benefits portal: where you access a wide range of exclusive discounts, company benefits, wellbeing resources and much more.
• Wellbeing Focus:
  Access our employee wellbeing programme for your overall health and happiness.
• Referral Rewards:
  Generous referral bonus when you refer a friend to work with us!
• Work-Life Balance:
  Thrive in a fantastic working culture that promotes an excellent work-life balance.
• Recognition Programs:
  Celebrate your contributions with our charity 50-50 and long service awards

• Own, shape and deliver Europa’s AI transformation roadmap, prioritising initiatives that support business objectives and create measurable operational value.
• Work with leaders, departments and operational teams to identify opportunities where AI, automation and digital tools can improve efficiency, reduce manual activity and enhance ways of working.
• Lead discovery sessions, process reviews and feasibility assessments to understand current challenges, define requirements and recommend practical AI-led solutions.
• Manage AI projects from concept through to implementation, ensuring clear milestones, stakeholder ownership, effective communication and successful delivery of agreed outcomes.
• Drive adoption across the business by creating clear training, guidance and engagement plans that help colleagues feel confident using AI tools in a safe and productive way.
• Establish and maintain appropriate governance, controls and best practice around AI usage, data protection, security, responsible use and risk management.
• Partner with internal teams, technology providers and external suppliers to evaluate tools, test new ideas and ensure solutions are scalable, sustainable and aligned to business needs.
• Track, report and communicate the impact of AI initiatives, including efficiency gains, cost savings, service improvements and lessons learned for future transformation activity.

• A strong understanding of AI, automation and emerging digital technologies, with the ability to identify where they can deliver meaningful business improvement.
• Hands‑on experience using modern AI tools, particularly Microsoft 365, Copilot and related technologies, with confidence in exploring new solutions and translating them into practical use cases.
• Strong business analysis and problem‑solving skills,…