Fairness-Focused Complaints Resolution Officer

A leading housing association in Dartford is seeking a Resolutions Assignment Officer. In this role, you will be the primary contact for complaints, ensuring they are triaged and handled effectively. The position requires strong organisational and communication skills, with an emphasis on customer fairness. If you have experience in complaint management and a dedication to improving service, this could be your opportunity to make a significant impact in the housing sector.
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