Hire Controller

Hire Controller

Location
:
Unit 2 Albion Road Littlebrook Business Park, Dartford, Kent

Company
:
Wernick Hire, a leading provider of permanent and temporary modular buildings and site accommodation.

We currently have an opportunity for a talented individual to join our team as a Hire Controller. The role is at the heart of our depots, keeping operations running and delivering excellent customer service. It is a busy role requiring someone who can handle demanding situations, consistently exceed customer expectations, pick up the phone and work effectively under pressure.

Required Experience
:
Experience as a Hire Controller or in a similar position within the portable accommodation, modular building or equipment hire sector is essential.

• Provide first‑class customer service.
• Prepare hire contracts, quotations, and any other necessary correspondence.
• Handle and record customer enquiries and source new business.
• Follow up on quotations and enquiries.
• Prepare accurate weekly and monthly reports.
• Maintain accurate and up‑to‑date records.

• Excellent written and verbal communication skills.
• Strong attention to detail.
• Ability to multi‑task and prioritise a busy workload.
• Numerate.
• IT literate, particularly in Microsoft Office (Excel, Word, and Outlook).
• Experience as a Hire Controller or similar in the hire industry is a distinct advantage.

• Committed to offering first‑class customer service.
• An enthusiastic team player who engages colleagues and willingly shares knowledge and information.
• Motivated self‑starter.
• Thorough, methodical approach.
• Displays integrity in all interactions.
• Ability to work effectively under pressure.
• Proactive.
• Expert time manager.
• Highly professional with a positive attitude.

• Competitive salary and bonus scheme
• Generous holiday allowance (rising with service)
• Option to sell or carry over up to 5 days holiday
• Christmas shutdown
• Early finish Friday
• Group pension scheme
• Annual salary review – takes place each January
• Long service awards
• Employee of the month awards
• Customer service awards
• Life assurance
• Personal accident insurance
• Free onsite parking
• Employee assistance programme
• Training and progression opportunities
• Family run and well established, secure company (trading over 90 years)
• Open door policy
• Employee referral scheme
• Benefits scheme (discounted retailers such as money off Apple, Virgin Atlantic Holidays, Currys, Argos, Tesco and restaurants including Harvester, Miller and Carter, Nandos and many more)
• Corporate eyecare scheme through Specsavers
• Ideas portal (message the CEO) and awards for implemented suggestions
• Cycle to work scheme
• Annual paid volunteering day
• Healthcare cash plan

We are an equal opportunities employer and welcome applications from all sections of the community.

Any unsolicited CVs will be sent at the recruitment agency’s own risk and will be interpreted as ‘gifts’ and we have no liability to you for any fee or otherwise. We reserve the right to engage with candidates directly without entering into your terms and conditions for this vacancy. By submitting an unsolicited CV to us, you accept these terms as the default position.

If we require your assistance with any vacancy we will contact you.

The company is unable to sponsor employment of international workers in this role. The successful candidate will be required to provide evidence of their right to work in the UK.

Closing Date
:
Sunday 16th August, 2026

Contract Type
:
Full time

Salary
:
Based on experience