Technical Compliance Manager

Our client have an opportunity for a Technical Compliance Manager to join their team. This role is on a permanent basis and will be based in Dartford, Kent.
Reporting to the SPC Manager, the successful candidate will be responsible for the front-line monitoring of the compliant delivery of Hard FM services by the Service Provider.
You will be responsible for ensuring Service Provider delivery of mechanical, electrical, and building systems in an acute healthcare facility, in compliance with contractual requirements. This will encompass all aspects of technical services and includes the effective monitoring of planned preventative maintenance programs, efficient completion of reactive maintenance and reporting in line with contractual requirements.

The role involves managing inspections, audits, reporting, and monitoring remediation activities to guarantee compliance and efficiency across all technical operations, as set out in the contractual documents.

Key Responsibilities

• Ensure performance standards for the site are met in full
• Focal point for co-ordination of safety matters (including CDM) ensuring all technical, legal and contractual gateways are followed.
• Statutory and Mandatory Compliance.
• Monitoring of Service Provider Performance.
• Monitoring of asset maintenance to required contractual obligations.
• Compliant delivery of lifecycle works, variations and projects
• Adherence to governance and approval processes. Ensuring O&M s, drawings and other technical documentation is provided or updated
• Establish key relationships with Contract Representatives from client and Service Provider.
• Monitoring of hard services including planned maintenance completion against the maintenance schedule and completion of reactive and remedial maintenance within the Contractual SLAs.
• Ensure that all technical aspects of service outputs are delivered by the Service Provider, to comply with the Hard FM Services Contract and PFI Project Agreement on behalf of the SPC.
• Build relationships with service partners and attend regular planned meetings where appropriate and ensure full co-operation as and when required.
• Closely monitor the Service Provider s CAFM system and review technical information to ensure compliance.
• Liaise with and work as part of the SPC site team, liaising with other company stakeholders as required.
• Conduct regular audits and inspections to ensure the safe operation of mechanical, electrical, and plumbing systems (MEP) within the facility.
• Ensure that maintenance work is performed according to standards, using approved suppliers or contractors.
• Keep up to date with relevant legislation, codes of practice, and compliance standards for the built environment.
• Identify and assess risks related to technical services and systems, developing mitigation strategies and action plans.
• Completion of all technical PPM & reactive activities to contractual timescales
• Minimise levels of performance failures

Essential

• Qualified at Degree level in either Mechanical or Electrical Engineering/Building Services
• ONC/HNC electrical / mechanical qualification or equivalent
• Knowledge and understanding of Electrical, Mechanical and HVAC systems & compliance
• Experience in the PFI Sector working in a large acute hospital
• Demonstrated previous experience of management of Hard FM / Technical Services Contracts
• The ability to influence change where required, along with customer facing attitude
• Good communication skills with the mental agility to think on feet and provide convincing practical solutions in a timely manner
• Strong analytical skills
• Intelligent approach to performance monitoring including relevant experience
• Proficient IT skills, including Excel, Word & Microsoft office, and use of CAFM systems.
• Experience of working to ISO 9001 quality system
• Attend training courses when required.
• Successful DBS check

Desirable

• Preferably NEBOSH or IOSH Qualified
• Experience of Maximo and Concept Evolution CAFM systems
• Member of appropriate professional body
• Attention to detail
• Strong organisational, prioritisation and planning skills
• Ability to work as part of a team and on own initiative
• Strong interpersonal and written/verbal…