Service Delivery Leader - SLAs & Governance
Job in
Dartford, Kent County, DA1, England, UK
Listed on 2026-08-09
Listing for:
Tialis
Full Time
position Listed on 2026-08-09
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Tialis is seeking a Service Delivery Manager to provide visible leadership across operational service teams and ensure high-quality IT services align with contractual obligations. The role acts as a trusted customer advocate and escalation point, driving performance, governance and continuous improvement for on-site and remote teams.
The successful candidate will combine a customer-first mindset with data-led decision making, fostering accountability, collaboration and strong stakeholder
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