Area Security Installation Supervisor

Dartford, United Kingdom

As an employee, you’ll be part of an organisation that offers numerous benefits and opportunities for you to advance your career in a professional, engaging workforce that focuses on delivering superior technology solutions.

As an employer, we realise our responsibility to invest in people who want to excel in their chosen careers. We feel strongly about retaining a loyal and talented workforce that will contribute towards individual and organisational success.

Ongoing training and development is therefore key to getting the best out of our employees. From induction onwards, we will support you to realise your potential and to fulfil your career goals.

In addition to competitive salaries…

• Life assurance
• Employee Assistance Programme
• Childcare vouchers salary sacrifice scheme
• Cycle to work scheme
• Recognition awards

Key Purpose of the Job:

Area Install Supervisor to assist the Installation Manager and Installation Teams in delivering performance, quality control and exceptional performance and customer service. Providing a field-based link between the Installation Department to ensure projects are delivered on time and within budget. To be provide a high level of field technical expertise across all Intruder, Alarm, CCTV, Access Control. (Fire Alarm systems where applicable).

Key

Job Responsibilities:

• Support the Installation Manager (IM) in all aspects of the business
• Role consists of 60% installing and 40% supervising but can change depending on workload
• Assist schedulers with engineer skill matrix to maximise performance.
• Assist schedulers in advising on parts compatibility or alternative parts
• Attend operational meetings and project pre-start meetings
• Monitor larger installs via site visits and audit reporting
• Understand NSI standards and support your team to enforce these.
• Ability to work within project time constraints, identifying and communicating without delay any potential risks to the project delivery dates.
• Ensure the health, safety and welfare of yourself and the team in accordance with company policy.
• Assist with assessing field-based engineer’s performance and continuous improvement
• Monitor poor performance and develop improvement plans locally, assist with improvement of engineer performance by application of company procedures where necessary
• Support engineers technically and assist with problematic sites to resolve any issues
• Assist the IM with project implementation and report project issues or risk.
• Carry out subcontractor audits, ensuring performance is in line with standards and KST requirements in terms of quality and 100% compliance.
• Carry out engineer & technical audits, meter calibration & ladder inspections in line with the company planner to ensure 100% compliance.
• Carry out fleet audits and stock take of team vehicles in line with company procedures.
• Carry out internal health and safety audits and spot checks
• Provide reports and feedback on sub-contractor installations
• Adhere to and promote health and safety always.
• Carry out audits in line with company procedures to ensure 100% compliance
• Field based presence for any complaints
• Support the IM in all aspects installation delivery to meet the demands of project and business requirements

• Customer focused & excellent people skills
• PC Literate
• Technical knowledge of multiple disciplines including Intruder, CCTV, Access Control
• Understanding of all current…