Contract Manager - Mechanical

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Duties for Area Manager

• Responsible for customer services including complaint resolution

• Work closely with HR colleagues on employee-related issues that may occur throughout the employee lifecycle.

• Attend all contract meetings and report back to the Head of Region

• Monitor parts usage and credit returns to procurement department

• To ensure compliance is met on all contracts

• Responsible for all financial invoicing on time and chargeable works management

• Ensure letter procedure is adhered to and take full responsibility for no access procedure

• Achieving and maintaining 100% compliance on servicing programmes

• Manage key functions and roles within the Region

• Be the main link with our clients in terms of contract ...