Shop Manager

Job reference REQ
004870 Date posted 16/06/2026 Final date to receive applications 30/06/2026 Location Dartford Salary Starting full-time salary £25,172.40 a year Package 35 days holiday a year in Retail. Excellent training and career development, Company pension, pay progression at 6 months and 2 years Discounts at gyms, restaurants and more Contractual hours 35 Job category/type Full time

Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career? If so, this could be the opportunity for you.

Permanent, 35 hours a week. Scope’s Dartford shop – 26 High Street, Dartford, DA1 1BZ
. Please note that successful candidates will be subject to an enhanced DBS check. We welcome all applications by 11:59pm GMT Tuesday 30 June 2026.

As Shop Manager of Scope’s Dartford shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different. In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience.

• Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.
• Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms.
• Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team.
• Work collaboratively with the Assistant Shop Manager.

We’re looking for someone who has:

• Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.
• Commercially aware and able to spot opportunities.
• Ability to lead and support people.
• Customer-focused, with a can-do attitude.
• A team player with strong work ethic.
• Accurate and detail-oriented.
• IT literate and numeracy skills.

Scope shops are open every day. Some weekend and Bank Holiday cover is needed.

• Full-time: 35 hours per week, five days out of seven.
• Part-time:
  Weekly hours on a seven-day rota.

• 35 days holiday.
• Pay progression at 6 months and 2 years.
• Company pension.
• Excellent training and career development.
• Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people).
• Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more.
• Long service awards and employee recognition awards.

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

We welcome applications from people with lived experience of disability and from all backgrounds. We also welcome applications from people of colour and other underrepresented communities. Accessibility and inclusion come first.